Engineering Manager, Platform

Posted 2 Days Ago
Be an Early Applicant
2 Locations
Remote or Hybrid
Senior level
Software • Analytics • Business Intelligence
Leading the Connected Future of Community Management
The Role
Lead a platform engineering team building centralized IAM, API infrastructure, and an AI orchestration layer for autonomous agents. Own developer experience, platform standards, security, reliability, and cross-team adoption while hiring and mentoring engineers and partnering with product teams.
Summary Generated by Built In
About Vantaca

Powered by AI, Vantaca's vision is big! We are the leading AI-native community management performance platform that enables owners and operators, community management teams, boards and associations to work smarter, faster, and with unprecedented insight. More than just accounting and management software, Vantaca is intelligent business operating software that leverages artificial intelligence to automate routine work, surface actionable insights, and help our customers increase revenue, efficiency, flexibility, and control.

Built on modern cloud architecture with a single-platform design, Vantaca combines comprehensive functionality that adapts to 100% of business processes with AI-powered automation that learns and improves over time. Our proactive AI capabilities don't just report on what happened; they predict what's coming and recommend what to do next. From intelligent document processing and predictive analytics to automated workflows and conversational interfaces, we're transforming how community management companies operate.

With seamless integrations across the software and banking ecosystem, we're building the intelligent hub for community management where AI doesn't just assist, it anticipates. Vantaca is focused exclusively on community management and is the trusted technology leader defining the AI-powered future of the community association management industry. We're building something fundamentally different, and our customers are experiencing the competitive advantage that comes from working with truly intelligent software. Vantaca just achieved unicorn status with a $1.25B valuation, so it's safe to say we're past the "scrappy startup phase." We're not just building a successful company—we're building the category-defining platform that will transform how an entire industry operates.

Overview

Community association management is one of the last industries that software hasn’t really fixed. Tens of thousands of managers are buried in manual work, including tracking violations, chasing payments, fielding homeowner requests, etc. All within an industry that serves 75 million Americans and is still largely run on spreadsheets and phone calls. 
 
Vantaca is changing that. We’re the AI-first platform purpose-built for this industry. 6.5M doors, 550+ management companies, $1.25B valuation, 100% YoY growth, and we’ve only just started. AI agents already run the back office for our customers. We’re building the platform layer that every product team and every AI agent depends on, for the first time. The Engineering Manager, Platform, shapes it rather than inherits it. 

What You'll Own

Identity & Access Management 
  • Design and deliver a centralized IAM layer, including authentication, authorization, RBAC, and multi-tenant identity, which is used across all Vantaca surfaces and API consumers.
  • Greenfield with org-wide reach once shipped. 
  
API infrastructure & developer experience 
  • Build the gateway, versioning, and contracts that internal teams and external partners depend on, and own the developer experience of consuming them.
  • Time-to-first-call, SDK quality, sandbox, and documentation are part of the bar, not an afterthought. 
 
AI orchestration layer 
  • Own the orchestration layer that governs how AI agents plan, reason, and execute across platform APIs.
  • This includes tool routing, execution lifecycle, rate limiting, quota enforcement, and the reliability contracts that make autonomous agent workflows trustworthy at scale. 

Engineering standards & security 
  • Set and champion cross-team standards for quality, testing, and security, embedded in how the platform team works and how other teams adopt platform services. 
 
Team leadership 
  • Lead and grow a platform engineering team.
  • Hire AI-native engineers, build high trust, and partner closely with product engineering leads across the org. 


Requirements

Platform & API craft 
  • 7+ years in software engineering; 3+ years managing engineering teams 
  • Hands-on experience building developer platforms, API gateways, or internal platform services consumed by multiple teams at scale — thousands of daily active consumers across a multi-tenant system 
  • IAM expertise: OAuth 2.0, OIDC, RBAC, multi-tenant identity at scale 
  • API design discipline — evolvable contracts, versioning, rate limiting, and a genuine opinion about developer experience 
  • Distributed systems fundamentals: queuing, event-driven patterns, observability, SLIs/SLOs 
  • Strong relational data modeling and correctness under scale 
 
AI Native Development  
  • Active daily use of AI coding agents (Claude Code, Cursor, or similar) — this is a baseline, not a differentiator 
  • Deep experience designing and operating AI orchestration systems: agent planning loops, tool routing, execution lifecycle, and failure recovery 
  • You write specs before code and use AI to execute them — agentic development is your default workflow, not an experiment 
  • LLM production experience: cost/latency tradeoffs, evals, observability at scale 
  • Polyglot and pragmatic — language follows the problem 
 
Leadership 
  • You develop engineers and hold a high bar without micromanaging 
  • You’re in the work — your input on architecture and design earns trust from the team 
  • Your RFCs, ADRs, and runbooks are clear and actually used 
  • You hold cross-team standards without becoming a bottleneck 
 
Nice to Have 
  • Background at a platform-as-a-service or developer-tools company (Stripe, Plaid, Twilio, or similar) 
  • Experience with event streaming infrastructure in a multi-tenant context 
  • Exposure to property management, HOA, or real estate tech 

Core Values
 
  • Always Growing: Likes change and enjoys finding new ways to improve their knowledge and the platform. Always ready to learn quickly about emerging AI technologies and infrastructure patterns, helping themselves and the team grow.
  • Win as a Team: Builds trust and works together by making sure everyone communicates well. Actively involved in daily platform work, working closely with engineering teams, listening to their infrastructure needs, and celebrating technical successes together.
  • Accountability Starts with Me: Notices platform problems and takes personal action to solve them. Takes ownership of platform performance, reliability, and the success of internal customers building on the platform.
  • Unwavering Commitment to Customer Experience: Regularly talks to internal customers (product teams, engineers), taking personal responsibility to understand what they need from the platform, address infrastructure concerns, and make their development experience better with improved platform capabilities.
  • Innovate Boldly: We challenge the status quo and push technical boundaries to create meaningful change. We act with urgency and purpose, knowing that platform innovation drives our AI-native product success.
 
Why You Should Join Our Team

  • AI-First Product Culture - Build the intelligent infrastructure that powers AI innovation at scale
  • Our eNPS is +68! (Google it, that is great)
  • Benefits: Medical, Dental, and Vision kick in day one
  • Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year)
  • 401K with Company Match
  • Remote Flexible - come to the office when needed
  • Great parental leave benefits
  • Named on Inc 5000 list of America's Fastest Growing Private Companies
  • Named on Inc 5000 Vet 100 Private Companies list multiple years in a row
  • Winner of Coastal Entrepreneur Award, Technology Category
  • Active employee-led Culture Committee
  • Ongoing industry and professional development trainings available to all employees
  • Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community
  • We're playing offense to win! Our product market fit and our world-class employees make us the leader in our space. We're building something cool and people like it here

We receive many resumes for our open positions and each one is reviewed by a human being on our recruiting team. We will compare your background with the qualifications and requirements for the position.

If you are selected for an interview you will receive an e-mail from someone on our recruiting team with an @vantaca.com email address. It may take some time for us to review all of the applications so give us some time to respond. We appreciate your interest in this role.


Skills Required

  • 7+ years in software engineering
  • 3+ years managing engineering teams
  • Hands-on experience building developer platforms, API gateways, or internal platform services at scale
  • IAM expertise including OAuth 2.0, OIDC, RBAC, and multi-tenant identity at scale
  • API design discipline: evolvable contracts, versioning, rate limiting, and developer experience
  • Distributed systems fundamentals: queuing, event-driven patterns, observability, SLIs/SLOs
  • Strong relational data modeling and correctness under scale
  • Active daily use of AI coding agents (Claude Code, Cursor, or similar)
  • Deep experience designing and operating AI orchestration systems: agent planning loops, tool routing, execution lifecycle, failure recovery
  • LLM production experience including cost/latency tradeoffs and observability at scale
  • Ability to write specs before code and lead agentic development workflows
  • Demonstrated engineering leadership: developing engineers, setting standards, producing usable RFCs/ADRs/runbooks
  • Background at a platform-as-a-service or developer-tools company (e.g., Stripe, Plaid, Twilio)
  • Experience with event streaming infrastructure in a multi-tenant context
  • Exposure to property management, HOA, or real estate tech

Vantaca Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vantaca and has not been reviewed or approved by Vantaca.

  • Healthcare Strength Day-one medical, dental, and vision coverage is repeatedly presented as available immediately upon starting, reducing gaps during onboarding. This timing is typically viewed as a meaningful baseline benefit for new hires.
  • Leave & Time Off Breadth Unlimited PTO is described as available, with an added expectation to take at least one continuous week off annually. This suggests an emphasis on flexibility and encouraging real time away rather than only nominal policy coverage.
  • Retirement Support A 401(k) plan with a company match is referenced across multiple postings, indicating some employer contribution toward retirement savings. Even without the exact match formula disclosed, the presence of a match signals a competitive core benefit.

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The Company
HQ: Wilmington, North Carolina
288 Employees
Year Founded: 2016

What We Do

Vantaca is the leading community management software that empowers owners, operators, community management teams, and association boards to elevate business performance. More than just accounting and management software, Vantaca is a next-gen business operating system that drives revenue, boosts efficiency, enhances flexibility, and strengthens control. Built on a modern, cloud-based architecture, its single-platform design adapts seamlessly to 100% of business processes, delivers proactive insights through advanced reporting, and integrates with your preferred software and banking partners. Exclusively focused on community management, Vantaca is the trusted technology leader, serving as a proven partner for innovation and operational excellence in the community association management industry. Call to schedule a demo at 1-855-582-6822 or visit www.vantaca.com for more information.

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