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The Role
Provides clerical, data entry, inventory, records management, shipping, and property administration support for USCIS. Responsibilities include scanning, filing, processing property transactions, maintaining records and permissions, reconciling documents, entering case data, producing reports, coordinating system access, and routing help desk inquiries.
Summary Generated by Built In
Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services.
BTI is currently searching for General Clerks to fulfill the roles and responsibilities below in support of USCIS:
Position Summary
General Clerks provide essential clerical, data entry, inventory, and records management support to the Resource Management Division (RMD).
Primary Responsibilities
BTI is currently searching for General Clerks to fulfill the roles and responsibilities below in support of USCIS:
Position Summary
General Clerks provide essential clerical, data entry, inventory, and records management support to the Resource Management Division (RMD).
Primary Responsibilities
- Perform scanning, copying, filing, sorting, and record keeping.
- Support property management officials with annual inventory and property record maintenance.
- Verify, input, and process property transactions in automated systems.
- Receive inventory, verify completeness, and report discrepancies.
- Package, label, mail, and distribute inventory and equipment.
- Support Learning Management System data entry and information gathering.
- Scan documents using OCR and convert files using Adobe Acrobat.
- Update SharePoint and ECN sites and maintain permissions.
- Reconcile documentation in Word, Excel, and PowerPoint.
- Receive and ship A‑Files and record transactions in RAILS.
- Perform monthly data pulls from Intellilink and enter closed‑case information into MDB.
- Provide data support, produce reports, and perform system queries.
- Coordinate with IT Helpdesk to ensure proper access for employees.
- Answer OPTS Help Desk calls and route inquiries appropriately.
- Proficiency in Microsoft 365 and Adobe Acrobat.
- Strong attention to detail and accuracy in data entry.
- Ability to follow written and oral instructions.
- Strong organizational and clerical skills.
Skills Required
- Proficiency in Microsoft 365
- Proficiency in Adobe Acrobat
- Strong attention to detail and accuracy in data entry
- Ability to follow written and oral instructions
- Strong organizational and clerical skills
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The Company
What We Do
Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) whose vision is to ignite innovation from within and deliver leading-edge solutions. At Business Technology Integrators (BTI), human capital is our most important asset. We are committed to the provision of a progressive environment where innovative, modernized, solutions are created by the best and brightest in our industry. Our team focuses on customer engagement by ensuring we deliver quality-assured results.








