General Assistant

Posted 17 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Entry level
Food • Travel • Hospitality
The Role
Provides general departmental support, completes assigned tasks, maintains records, communicates information across teams, reports operational or quality issues, and follows SOPs, safety, hygiene, quality, and company standards. The role also involves operating basic tools or systems, meeting timelines, and collaborating with colleagues to support efficient daily operations.
Summary Generated by Built In
Responsibilities
  1. Assist in daily departmental tasks and provide support across functions as needed to ensure smooth workflow and adaptability to changing priorities.

  2. Observe and promptly report operational, procedural, or quality-related issues to supervisors for timely resolution.

  3. Follow all SOPs, safety, hygiene, quality standards (ISO 9001:2008), and company policies, including uniform, hygiene, and professional behaviour.

  4. Complete assigned tasks accurately and in accordance with departmental requirements.

  5. Maintain and update records, trackers, or logs as directed to ensure proper documentation and traceability.

  6. Share relevant information between team members, supervisors, and other departments to facilitate smooth operations.

  7. Safely operate basic tools, machinery, or systems as instructed, adhering to SOPs and safety guidelines.

  8. Complete tasks within expected timelines and contribute to departmental efficiency.

  9. Work collaboratively with team members, assisting them when required and demonstrate a cooperative attitude to achieve departmental goals.


#LI-DNI

Qualifications

Education Qualification:

  • Higher School Certificate (must have)

Work Experience:

  • Years of Experience: No prior experience required

Skills:

  • Basic English Communication
  • Basic Mathematics
  • Basic PC skills
  • Ability to multi-task
About UsEKFC (https://www.emiratesflightcatering.com/about-us/):

Build Your Future With Us

At Emirates Flight Catering (EKFC), our people are at the heart of everything we do. As one of the world’s largest catering and hospitality services providers, we deliver excellence at scale—supporting airlines, hospitality brands, and global events every day. Our success is driven by the passion, professionalism, and commitment of our teams.

Why Work With Us

At EKFC, your role matters. Whether you work in operations, engineering, corporate services, or support functions, you contribute to delivering safe, reliable, and high‑quality services every single day.

You’ll be part of:

  • A globally recognised organisation within the Emirates Group ecosystem
  • A diverse, multicultural workforce united by shared standards and values
  • A fast‑paced, operational environment where responsibility and professionalism matter
  • A workplace that values integrity, accountability, and continuous improvement

Life at EKFC

What you can expect:

  • Collaborative and approachable leadership
  • A diverse, multicultural team
  • Open communication and transparency

Rewards & Benefits

We offer a competitive benefits package designed to support your well-being:

  • Competitive salary and benefits
  • Two duty meals provided at EKFC
  • Health and wellness coverage
  • Paid time off and public holidays
  • Performance‑based annual bonus and salary review opportunities, subject to eligibility and company policy
  • Recognition for achievements and commitment, including monetary NAJM Awards (Appreciation, Bronze, Silver & Gold levels)
  • Learning and development support
  • Team events and engagement activities

(Benefits may vary by role and location.)

Our Recruitment Journey

Our recruitment process is designed to be transparent and respectful:

  1. Application review
  2. Initial interview or assessment
  3. Technical Interview & Case Study presentation
  4. Background Check
  5. Employment Contract

We aim to keep candidates informed every step of the way.

(The recruitment and interview process may vary depending on the role.)

Skills Required

  • Higher School Certificate
  • Basic English communication skills
  • Basic mathematics skills
  • Basic PC skills
  • Ability to multitask
  • No prior work experience required
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The Company
31 Employees
Year Founded: 2007

What We Do

Emirates Flight Catering is one of the world’s largest catering operations, serving hospitality groups, organisations, and more than 100 airline customers. It provides airline, events, and VIP catering, plus laundry, food production, and airport-lounge food-and-beverage services. Its large-scale facilities produce meals using advanced food-processing and handling systems, while diversification includes retail products, e-commerce, and Emirati catering at Dubai International Airport.

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