Our Story
Unum Technology Centre in Carlow serves as a strategic software development and IT services centre supporting Unum, a leading provider of income protection in the US. Our team of IT professionals build solutions and critical business applications to digitally transform the way we do business.
The Role
- Design and refinement of AI-generated text prompts using forefront generative LLMs (e.g., GPT4) and discriminative LLMs like BERT.
- Design and lead validation and iteration cycles.
- Engage with senior leaders, stakeholders, content experts, and product units for collaborative decision-making.
- Optimize our language models ensuring they echo Unum's objectives.
- Employ advanced NLP and ML methodologies for thorough evaluation of LLMs.
- Communicate technical outcomes clearly to non-technical stakeholders.
- Oversee and enhance AI prompt efficacy, keeping abreast with AI innovations.
- Mentor junior colleagues, imparting software engineering best practices.
- Develop applications utilizing AWS Technologies.
- Identify and address system/software discrepancies through rigorous testing.
• Bachelors Degree in Computer Science is preferred, or equivalent relevant business experience
• 2+ years experience with demonstrated success at the Associate level in software development and software development practices or equivalent experience
• Shows evidence of analytical ability
• Takes a logical, analytical approach to problem solving and pays close attention to detail
• Knowledge of Agile Development Methodologies
• Self motivated and results oriented
• Takes an innovative approach to problem solving
• Demonstrates strong focus on quality delivery and delighting customers; holds self to high standards of delivery
• Demonstrates good oral and written communication skills.
• Strong team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization.
Nice to Have
- Experience with LLM fine-tuning and prompt engineering frameworks
- Familiarity with MLOps and model lifecycle management
- Hands-on experience with evaluation and benchmarking of LLMs
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What We Offer
Our size and successful history in Carlow means we can offer you exceptional development and progression, supported by continual learning programs, IT Certifications & third level tuition reimbursement. We offer work-life-balance with flexible working arrangements (including hybrid) and initiatives in support of your well-being. Our attractive range of benefits and reward initiatives includes competitive compensation, 25 days annual leave, paid health insurance, pension scheme, annual performance-based bonus, paid maternity/paternity/adoptive leave, reward programs, and an opportunity to engage with charity and community activities.
Company:
UnumSkills Required
- Design and refine prompts for generative and discriminative LLMs (e.g., GPT-4, BERT).
- Experience developing applications using AWS technologies.
- 2+ years experience in software development or equivalent.
- Analytical problem-solving and strong attention to detail.
- Knowledge of Agile development methodologies.
- Ability to communicate technical outcomes clearly to non-technical stakeholders.
- Team player with strong oral and written communication skills.
- Experience designing and leading validation/iteration cycles and testing to identify software/system defects.
- Mentoring junior colleagues and sharing software engineering best practices.
- Bachelor's degree in Computer Science or equivalent relevant experience.
- Experience employing NLP and ML methodologies to evaluate models.
Unum Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unum and has not been reviewed or approved by Unum.
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Healthcare Strength — Benefits are described as starting day one and include medical coverage along with employer-provided life, short-term disability, and long-term disability. On-site amenities like a gym and café are also part of the health-and-extras package in some locations.
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Retirement Support — The retirement offering is positioned as a standout through a high employer 401(k) contribution. This retirement support is repeatedly framed as a key draw within the total rewards package.
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Leave & Time Off Breadth — Paid time off is characterized as generous, with additional personal days and company closure days also described. The time-off program is presented as broader than many peers on paper.
Unum Insights
What We Do
Unum is a company of people serving people. A Fortune 500 company, we help millions of people gain affordable access to disability, life, accident, critical illness, dental and vision benefits through the workplace — benefits that help them protect their families, their finances and their futures. Our products and services meet the needs of a diverse workforce that includes four generations, growing ethnic diversity and changing family dynamics. A strong commitment to social responsibility is one of Unum's core values. In fact, we place particular emphasis on contributing to positive change in the communities in which we live and work. Helping our communities become better is a natural extension of the commitment we make each and every day to our customers — to help employers manage their businesses and employees protect their families and livelihoods. We look forward to sharing industry news, community involvement, recognition and other info we hope you find interesting and informative. We encourage your comments and feedback so we can be a valuable resource for you and get to know you a little better.
