Gate and Coordinator Specialist

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Job Description:

Summary
This role will be the primary liaison between leadership and gate personnel. This role will support and manage gate personnel and the flow of goods to ensure zero gate congestion.

Essential Functions

• Proactively patrol gate areas to assist drivers and support gate personnel
• Address and resolve gate-related escalations in a timely and effective manner
• Supervise and coordinate gate personnel to ensure smooth operations
• Ad hoc operational/configuration changes as needed in Vector to support the sites' needs
• Active communications (electronic/personal) with internal teams on operational issues to insure all items are addressed in a timely manner
• Proved support for peers and subordinates' key operational decisions and non-typical requests to support customers business needs
• Manage a variety of account specific and site wide tactical and strategic projects

Skills and Abilities

• Demonstrated customer service capabilities
• Strong verbal and written communication skills
• Ability to work independently and as a member of a team
• Demonstrates problem solving skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices
• Dependable

Qualifications

• H.S. diploma/GED required
• Bachelor's degree preferred in Transportation Management, Logistics, Business Administration or related field
• Two (2) years or more direct Transportation or Logistics work experience required

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Job Category

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Minimum Pay Range:

Maximum Pay Range:

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. 

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.  During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

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