The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive.
Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.
One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.
Join Our Team as a Gaming Commission Regulator!
Are you detail-oriented, analytical, and passionate about integrity? In this role, you’ll help protect Sycuan’s assets and ensure fair play by investigating regulatory and criminal violations, auditing gaming devices, and supporting compliance with Tribal, State, and Federal gaming laws. You’ll work closely with casino management, law enforcement, and regulatory agencies to maintain a safe and secure gaming environment.
Job Purpose:
Protects Sycuan's assets and ensures compliance with Tribal, State and Federal gaming laws, regulations, and internal controls
Job Duties and Responsibilities:
(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)
- Ensures compliance with Tribal, State, and Federal gaming laws, regulations, and internal controls by investigating reports of regulatory and criminal violations, personal injury tort claims, collaborating with Casino personnel, Tribal Police, and appropriate outside agencies, gathering evidence, facts, witness statements and pertinent information, documenting facts and observations, and making recommendations for appropriate corrective action or changes in rules and/or procedures as needed.
- Protects the integrity of the investigations by summarizing investigative findings and conclusions, preparing written reports, and maintaining investigative files.
- Ensures all gaming devices are in compliance with State, Federal, and Local gaming regulations by conducting testing of gaming device software for verification of validity and authorized programming, collaborating with appropriate Slot Department personnel to ensure that all gaming machine certification requirements are met, and randomly auditing gaming-related documents or equipment for compliance with regulations and internal controls.
- Provides assistance to Casino Management by responding to customer disputes, volatile or hostile situations, emergency or life-threatening situations, disturbances, counterfeit money and/or fraudulent documents, and follow guidelines established by the Gaming Commission.
Job Specifications:
Education and Experience:
Essential:
- High School Diploma or G.E.D.
- One (1) year any combination of higher education, relevant training or experience (related experience includes: regulatory, auditing or investigative
Desirable:
- 2-5 years Gaming regulatory, auditing and/or law enforcement experience
Skills and Knowledge:
Essential:
- Working knowledge of State, Federal, and Local gaming regulations
- Working knowledge of casino procedures
- Interviewing, interrogation, investigative and report writing skills
- Ability to obtain, assemble, organize and evaluate information
- Ability to gather data and information and prepare accurate written reports
- Ability to evaluate crisis situations and make sound judgments
- Ability to effectively communicate with guests and team members
- Ability to prioritize and perform multiple tasks and assignments
- Ability to communicate effectively in the English language
- Ability to compose written documents in the English language
- Ability to complete forms, documents and written reports
- Ability to maintain professionalism and composure
- Ability to understand and follow verbal directives and written directions
- Ability to read, analyze and interpret general business periodicals, professional journals
- Proficiency with Microsoft Office software applications
- Ability to analyze data, establish facts, and draw valid conclusions
- Ability to maintain confidentiality
- Ability to accept constructive criticism
- Ability to appear for work on time
- Ability to walk and stand for up to eight hours at a time
- Ability to work in a smoking environment
Desirable:
- Multilingual
Supervisory/Managerial Accountability:
Direct: None
Indirect: None
If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!
Skills Required
- High school diploma or GED
- One year of combined higher education, relevant training, or related regulatory, auditing, or investigative experience
- Working knowledge of State, Federal, and Local gaming regulations
- Working knowledge of casino procedures
- Interviewing, interrogation, investigation, and report-writing skills
- Ability to gather, organize, evaluate, and analyze information
- Ability to prepare accurate written reports and documents in English
- Ability to evaluate crisis situations and exercise sound judgment
- Effective English communication skills
- Proficiency with Microsoft Office software applications
- Ability to maintain confidentiality, professionalism, and composure
- Ability to walk and stand for up to eight hours at a time
- Ability to work in a smoking environment
- Two to five years of gaming regulatory, auditing, and/or law enforcement experience
- Multilingual ability
What We Do
Sycuan Casino Resort is a casino and hospitality destination in El Cajon, California, operated by the Sycuan Band of the Kumeyaay Nation. It offers gaming, hotel accommodations, restaurants, live entertainment, pools, a full-service spa and salon, and event-oriented amenities. The resort has more than 300 rooms and employs over 2,300 team members across casino, hotel, golf, and related operations.
