About this role
About BlackRock
Elevate your career by joining the world's largest asset manager! Thrive in an environment that fosters positive relationships and recognizes outstanding performance! We know you want to feel valued every single day and be recognized for your contribution. At BlackRock, we strive to empower our employees and actively engage your involvement in our success. With over USD $10 trillion of assets we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being.
Team Overview:The Alternatives Client Services (ACS) team provides comprehensive support for BlackRock’s private market products,. The team manages key functions such as investor servicing, onboarding, and report distribution while maintaining strong oversight of third-party service providers, including transfer agents and tax providers.
The ACS team operates across two primary pillars:Product Lifecycle & Investor Servicing: Acting as subject matter experts, this pillar oversees the investor onboarding lifecycle including prequalification, and subscription agreement completion, AML/KYC review and reporting setups. The team partners closely with private markets businesses to support product development and governance across service providers.
Platform Support & Risk Management: Focuses on standardizing operational processes, monitoring capital activity, managing inquiries, and ensuring data integrity across systems. This team ensures accurate and timely reporting for investors and regulatory collaborators.
There are also opportunities to contribute to strategic projects, including automation efforts, platform enhancements, and integration of newly acquired business.
Your daily tasks will include:Product Lifecycle & Investor Servicing:
Coordinate client onboarding, fund launches, and trade activity, partnering with Transfer Agents (TAs) to manage account setup and maintain accurate investor data.
Build and maintain detailed client profiles, developing an investor attribute framework to enhance servicing and data management.
Provide a streamlined global onboarding experience, managing the pipeline from pre-win through close, communicating status updates, and escalating issues as needed.
Oversee document review processes in collaboration with BlackRock Legal and external counsel, ensuring efficient tracking and implementation of updates.
Facilitate cash flow processes, coordinating subscriptions, redemptions, and product updates with clients and portfolio managers.
Maintain governance and quality control of third-party service providers, promoting transparency and adherence to global standards.
Develop strong internal partnerships to anticipate product pipeline changes and evolving business requirements.
Deliver accurate and timely investor and fund reports, including account statements, capital calls, distributions, Schedule K-1s, and fund updates.
Serve as a central point of contact for client and stakeholder inquiries, researching requests and coordinating accurate responses.
Manage investor change requests, such as wire instructions and contact updates, ensuring proper authorization and accurate system updates.
Monitor capital activity funding by working closely with Transfer Agents and portfolio management teams.
Identify operational inefficiencies and implement solutions to mitigate risks, enhance data quality, and improve workflow efficiency.
Enhance regulatory reporting processes by improving data integrity and optimizing workflows.
Maintain data accuracy across systems, leveraging Airtable workflows and exception reporting to ensure process integrity.
Associate Role: 3-5 years of experience, with a strong focus on overseeing product pipelines and managing end-to-end investor onboarding processes.
Analyst Role: 1-3 years of experience, emphasizing risk management of critical operational processes and investor servicing.
Financial services or investment management experience preferred, particularly exposure to private placements, financial securities, and limited offerings.
Basic knowledge of open- and closed-end fund operations and structures.
Strong understanding of business operations, financial principles, and legal frameworks related to investment products and services.
Proven experience in a client-facing role, with the ability to handle inquiries and build trusted relationships.
Exceptional organizational skills, with the ability to manage competing priorities in a dynamic environment.
Excellent verbal and written communication skills, with a keen attention to detail and strong follow-through.
Adaptable, resilient, and able to respond quickly to shifting business needs.
Self-driven, collaborative, and effective in working with both internal and external stakeholders.
Proficiency in Microsoft Office Suite, particularly Word and Excel. Experience with Airtable databases, interfaces, and automation is a plus.
Strong analytical problem-solving skills with the ability to assess issues, analyze data, and deliver effective solutions.
Ability to grasp and apply complex concepts and procedures, working both independently and as part of a global team.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement.
BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email [email protected]. All requests are treated in line with our privacy policy.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.Top Skills
What We Do
As the world’s largest asset manager, BlackRock partners with investors around the globe to help them (and those on whose behalf they invest) plan for life’s most important goals – like retirement, home ownership and their children’s education. Our clients range from governments, foundations and other large institutions to those investing on behalf of individuals, including firefighters, nurses, teachers and factory workers.
BlackRock was founded with the idea of creating a better asset management firm — one that was purpose-driven, focused on clients and risk management, and propelled by data and technology. Our breakthrough Aladdin® platform is BlackRock’s technological backbone, helping investors see and manage their whole portfolios in one place – from constructing investments to monitoring risk and executing trades. Used by hundreds of external institutions around the world, Aladdin combines powerful analytics and a common language to help investment teams make faster, more informed decisions across public and private markets. It’s a key part of our business and one of the reasons we’re trusted to manage more assets than any other investment manager today.
At BlackRock, we challenge conventions and raise the bar for what’s possible. We harness technology to unlock new solutions, simplify complexity, and deliver investment strategies that meet people where they are. Whether it’s retirement planning, wealth building or navigating market shifts, we’re here to help clients invest more easily, more affordably and with more choice as we chart a path toward financial well-being together.
Learn more: Careers.BlackRock.com
Why Work With Us
Without our people, technology is irrelevant. When we combine the power of people with the power of technology, we amplify our ability to create better outcomes for our employees, clients, shareholders and society alike.
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BlackRock Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
BlackRock has 25,000 employees across more than 100 offices in over 40 countries around the world.
