Funeral Director

Posted 10 Days Ago
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DeLand, FL, USA
In-Office
24-26
Junior
Professional Services
The Role
Provides compassionate funeral and death-care services, including arranging funerals, explaining service options, preparing contracts and permits, embalming, directing visitations and services, transporting the deceased, and supporting grieving families. Leads and mentors funeral professionals while maintaining compliance, preparation-room cleanliness, and high service standards. Requires funeral director and embalmer licensure or eligibility, mortuary science education, a valid driver’s license, and flexible availability for evenings, weekends, and holidays.
Summary Generated by Built In

Description

Why Everstory

At Everstory Partners, our mission is to create supportive spaces where individuals and families can find solace, meaning, and hope in the midst of loss. At the heart of our mission is a deep understanding of the profound and complex nature of grief. Every person’s journey through loss is unique, and we are committed to providing compassionate and personalized support. 

We also believe that grief is not a problem to be solved or a burden to manage alone, but rather a natural and beautiful part of the human experience. Backed by our national strength and our local partners’ role is to be a steady presence, a source of comfort and guidance, and a partner in celebrating the life and legacy of the person who has passed.

The Impact You Will Make

The Funeral Director is an ambassador for Everstory Partners in their community, representing the highest level of care for our customers and their loved ones during their time of need. They possess an unparalleled attention to detail and care deeply about providing an experience that comforts and provides hope for loved ones experiencing grief. The Everstory Partners Funeral Director will mentor and lead a team of funeral professionals as they strive toward excellence in service. You will also be responsible for:

  • Meeting with clients to make funeral arrangements, explaining service options, assisting in casket selection, providing pricing information, and preparing standardized contracts for services.
  • Performing technical and cosmological embalming services.
  • Finalizing details discussed during arrangement conferences with with appropriate tracking & compliance documents.
  • Directing funeral services and visitation, including greeting family members, opening parlor, coordinating and instructing pallbearers, greeting and escorting clergy to chapel. May assist with funerals while not acting as primary director or act as hearse or limousine driver when needed.
  • Preparing or coordinating preparation and issuance of permits and documents associated with funerals and embalming. This includes death certificate, permits from coroner, writing embalming case study and others as required.
  • Removing and transporting deceased from home or hospital to funeral home.
  • Maintaining cleanliness of preparation room and equipment.
  • Performing all other related functions as assigned.

Core Competencies:

  • Compassion - Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pains of others. 
  • Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Ethics and Values - Adheres to appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.

Requirements

  • 1 year of experience as a licensed funeral director and 2 years of post-secondary education; graduating from an accredited school of embalming or mortuary science.
  • Must be a licensed funeral director and embalmer or the ability to obtain a state license; ability to obtain any additional licensing required by the state.
  • Possesses a high degree of concentration and attention for a continuous period of time.
  • Excellent interpersonal and communication skills with an understanding of the complexity of death care. Able to provide an empathetic and caring environment for our customers and their loved ones. 
  • Strong capability to lead a team and collaborate effectively with others in a team atmosphere.
  • Able to occasionally stand/walk and frequently lift or push.
  • Possesses valid state driver's license.
  • This position requires availability to work some holidays, evenings and weekends as needed.

Our Investment in You

Everstory Partners is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. As part of our ongoing commitment, we offer a competitive benefits package for our Full-Time Employees including:

  • Medical, Dental, Vision, Life, AD&D and STD Insurance
  • Tuition Reimbursement
  • Anniversary Award for each year of service
  • Career Advancement and Training - Aspiring Managers Program
  • Everstory Cares - Employee Assistance Fund
  • Legend Award Program
  • Funeral and Cemetery Benefits
  • Employee Referral Bonus
  • 401k with Company Match

Everstory Partners is an Equal Opportunity Employer and is committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.

The pay range for this role is based on a wide range of factors that are considered in making compensation decisions regardless of race, gender, age, religion, or any other protected characteristic. They include skill set, experience and training, licensure and certification, and other business and organizational needs. This range estimate has been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the circumstances of each hire. #EverstoryCareers

Skills Required

  • 1 year of experience as a licensed funeral director
  • 2 years of post-secondary education
  • Graduation from an accredited school of embalming or mortuary science
  • Licensed funeral director and embalmer, or ability to obtain state licensure
  • Ability to obtain any additional state-required licenses
  • High degree of concentration and sustained attention
  • Excellent interpersonal and communication skills
  • Understanding of the complexity of death care
  • Empathetic and caring approach with customers and their families
  • Strong team leadership and collaboration skills
  • Ability to stand and walk occasionally and lift or push frequently
  • Valid state driver's license
  • Availability for some holidays, evenings, and weekends
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The Company
Year Founded: 1999

What We Do

Everstory Partners is a leading provider of cemetery, funeral, and cremation services, helping families honor life through compassionate end-of-life care and memorial options.

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