The Role
Supports UNHCR fundraising communications in Hong Kong and Macao through media relationship support, press monitoring, mailing-list maintenance, localized content development, translation, fundraising materials, events, public enquiries, and communications filing. The role also assists online and offline fundraising campaigns, maintains donor or customer records, and provides English and Traditional Chinese communication support.
Summary Generated by Built In
Deadline for Applications
Hardship Level (not applicable for home-based)
U (unclassified)Family Type (not applicable for home-based)
Staff Member / Affiliate Type
Target Start Date
Terms of Reference
Since 2007 UNHCR Private Sector Partnerships Service (PSP) has been running successful fundraising programs in several Asian markets. In 2019 PSP aims to raise a minimum of HK$94 million from the Hong Kong market.
PSP Hong Kong aims to improve UNHCR brand awareness in Hong Kong, advocate positive sentiment of refugees, in order to encourage more potential donors to support our works in protecting refugees. Fundraising Communications team has been managed by one PSP Communications Associate only and supported by short-term part-time staff and interns during busy periods. An addition supporting staff is needed to ensure sustained publicity for the organisation instead of sporadic noises. This fundraising Communications Assistant will focus on supporting media relationship efforts and content development. S/he will also closely follow HQ's media resources, e.g. press release, web stories videos, in order to create localized angle stories to pitch local media’s interest. S/he will also create local content and support on/offline fundraising campaigns.
This position is a UNOPS position with a contract which is renewable each calendar year.
2. Purpose and Scope of Assignment
In order to develop effective communications and acquisition strategy in the Hong Kong and Macao, to provide high quality content development services, enhancing media relationship and deliver marketing communications, a Fundraising Communications Assistant is needed to provide efficient
• Clerical support:
• Collect press-cuttings of articles in national, regional, international and periodicals that
pertain to refugee related issues and to the work of the office.
• Compile and maintain the mailing list for marketing materials, press releases, information bulletins, etc. and ensure timely dispatch of information to media and other
interested parties.
• Classify and maintain adequate stock of fundraising and marketing materials and
promote sale of marketing products where appropriate.
• Support on and offline fundraising and marketing materials content development.
• Provide clerical and onsite assistance to events such as poster campaigns, exhibitions,
fundraising educational and public awareness raising events.
• Provide translation assistance on content between English and Traditional Chinese.
• Respond to routine telephone and written enquiries from a variety of sources such as
vendors, the media, the public, NGOs and government officials etc.
• Maintain fundraising communication files up to date.
• Perform other duties as required
3. Monitoring and Progress Controls
• Supervision by Assistant PSP Communications Officer
• Bi-weekly verbal and written reports on work progress
• Project report and evaluation
• Deadlines of tasks set by supervisors
• Mid-year and year-end evaluation
4. Qualifications and Experience
a. Education
• Completion of the Secondary Education, degree is desirable in Business Administration,
Journalism, Social Science or related field.
b. Work Experience
• Minimum 1 year working experience for high school diploma and 0 year of experience for
bachelors’ degree.
• Experience in fundraising, public relation or marketing environment gained in Hong Kong
market is desirable.
• Proven Experience of managing donor or customer records within a customer
relationship database
c. Key Competencies
• Knowledge of MS Office especially MS Word, MS Excel, and Adobe Photoshop or video
editing tools.
• Ability to collaborate with others, with a flexible and positive attitude.
• Strong communication and interpersonal skills.
• Strong writing skills, translation and interpreting skills.
• Able to work independently and under pressure.
• Proficiency in written and spoken Chinese and English.
Standard Job Description Required Languages English
,
Cantonese,
Desired Languages Chinese,
,
Additional QualificationsSkills
Education
Bachelor's: Communication (Required), Bachelor's: Journalism (Required), High school diploma: Communication (Required)Certifications
Work Experience
Other information
This position doesn't require a functional clearanceRemote
NoSkills Required
- Completion of secondary education
- Bachelor's degree in Communication, Journalism, Social Science, Business Administration, or a related field
- Minimum one year of work experience with a high school diploma, or no experience with a bachelor's degree
- Experience managing donor or customer records in a customer relationship database
- Experience in fundraising, public relations, or marketing in the Hong Kong market
- Knowledge of Microsoft Office, especially Word and Excel, plus Adobe Photoshop or video editing tools
- Strong written, translation, interpreting, communication, and interpersonal skills
- Proficiency in written and spoken English and Cantonese; Chinese proficiency desired
- Ability to collaborate, work independently, and work under pressure
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The Company
What We Do
UNHCR, the UN Refugee Agency, is a global organization dedicated to saving lives, protecting rights, and building a better future for people forced to flee their homes due to conflict and persecution.






