Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!
Position Summary:
As a member of the Paymode Operations team your primary responsibilities include processing outbound supplier payments for our business to business payment network. This dynamic person will be responsible for processing domestic and foreign payment exceptions, ensuring check payments are managed and adjusted, handling international payment inquiries, inbox management, and critical daily processing for our bank partners, external Clients, and internal business associates. The Funding Operations Specialist will leverage any and all resources required to effectively and efficiently complete all processing and Client communication on time.
Essential Job Functions:
- Develop a deep understanding of Paymode payment processing, funding methods, Client trends, and business needs
- Prioritize payment processing and Client delight within every assigned task
- Collaborate with team members on innovation, process improvements, and problem solving
- Utilize your sense of urgency during critical processing to ensure payments are delivered on time, every time
- Analyze and assess Client payments and funding while providing succinct and clear communication internally and externally Perform additional ancillary tasks
- Be able to work 10:30am – 7:30pm to support Operational tasks with occasional support at 8am – 5pmEST
Required Skills:
- Prior experience in Treasury, Cash Management, Operations, or Banking
- Propensity for team collaboration and positive attitude in the face of urgent, critical tasks
- Excited to analyze situations, gain diverse skills, enhance work output, and engage in robust problem-solving with teammates.
- You enjoy multi-tasking, learning multi-disciplinary skills, and thrive on learning new
- Detail-oriented, organized, and able to make decisions with a sense of urgency based on known deadlines and Client Delight
- Strong communication (verbal/written) and customer service skills
- Ability to perform self-guided research using a variety of internal tools, phone, and email
- Identify, improve, and follow existing policies and procedures while consistently applying them in daily duties
- Be ready and willing to adapt to positive change in a dynamic, growing environment
- Proficiency utilizing the Microsoft Office Suite, especially Excel
Education and Experience:
- Bachelor’s degree in Accounting, Finance or Economics
- CTP, CPA or MBA a plus
We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.
Skills Required
- Prior experience in treasury, cash management, operations, or banking
- Strong verbal and written communication skills
- Customer service skills
- Ability to analyze situations and solve problems under urgent deadlines
- Detail-oriented and organized approach
- Ability to multitask and learn multidisciplinary skills
- Ability to perform self-guided research using internal tools, phone, and email
- Ability to identify, improve, and follow policies and procedures
- Proficiency with Microsoft Office Suite, especially Excel
- Bachelor's degree in Accounting, Finance, or Economics
- CTP, CPA, or MBA
- Availability to work 10:30 a.m. to 7:30 p.m. and occasionally 8:00 a.m. to 5:00 p.m. Eastern Time
Bottomline Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bottomline Technologies and has not been reviewed or approved by Bottomline Technologies.
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Healthcare Strength — Comprehensive medical, dental, vision, and mental‑health/EAP coverage is available, with recent changes to U.S. medical partners intended to improve access and value.
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Leave & Time Off Breadth — Paid holidays, sick time, bereavement, generous PTO, and parental/family medical leave are included and positioned as core parts of the offering.
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Retirement Support — A 401(k) program is provided, with indications of employer match supporting longer‑term savings.
Bottomline Technologies Insights
What We Do
Bottomline (NASDAQ: EPAY) makes complex business payments simple, smart, and secure. Corporations and banks rely on Bottomline for domestic and international payments, efficient cash management, automated workflows for payment processing and bill review, and state of the art fraud detection, behavioral analytics and regulatory compliance solutions. Thousands of corporations around the world benefit from Bottomline solutions. Headquartered in Portsmouth, NH, Bottomline delights customers through offices across the U.S., Europe, and Asia-Pacific.
