Funding Coordinator
Job Level: Entry-level
Location: In-Office, Orem UT
Shift: Full-Time
Compensation: $15-$18
About SunPower: SunPower’s mission is to provide industry leading, innovative, end-to-end solar energy solutions with exceptional customer service. With over 30 years of experience in the US Residential Solar industry, we deliver an all-in-one solar solution that supports the transition to clean energy.
SunPower continues to grow through strategic acquisitions of leading solar companies. These have included SunPower, Blue Raven Solar, Complete Solar, and Sunder Energy. These transitions bring together the strengths, expertise, and shared commitment to making clean energy simpler and more accessible for everyone.
Benefits:
- Employee RSU Awards program
- Quarterly & Annual bonus program (based on performance)
- Competitive coverage for Health, Dental, and Vision insurance
- PTO/DTO for full-time employees
- 10 paid holidays
- Fully stocked breakroom with snacks, drinks, breakfast, and company provided lunch once a week!
- Ping pong and Corn hole in office
- CanyonPark Perks: Access to a gym, pickleball & basketball courts, outside patio areas, food trucks, and more!
Position Summary:
Our Funding Coordinators play a crucial role in the operations of the company. They communicate effectively with customers, sales representatives, and co-workers. We balance an environment of not only communicating with multiple individuals but also working on account workflows off the phone as well. Individuals applying for this role must have high attention to detail and be resilient when faced with challenges and setbacks.
Essential Duties:
- Spend 40-50% of the day communicating through phone, email, and text with sales representatives and customers
- Develop a working knowledge of Complete Solar's process and the solar industry to effectively communicate and educate customers
- Make data-driven decisions to solve problems
- Keep commitments to customers and sales reps
Minimum Qualifications:
- Previous customer service experience preferred
- Detail oriented
- Ability to think critically and solve complex problems
- Strong communication skills
While performing the duties of this job, the employee is regularly required to talk or hear. Regular periods of sitting or standing may be required by this position. In addition, this position requires the ability to occasionally lift office products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Skills Required
- Detail oriented
- Ability to think critically and solve complex problems
- Strong communication skills
- Previous customer service experience
- Ability to talk and hear regularly (communication on phone)
- Occasional lifting of office products and supplies up to 50 pounds
- Close vision and ability to adjust focus
What We Do
We believe clean energy and backup storage should be accessible to everybody. That’s why SunPower designs all-in-one residential solar and storage solutions backed by personal customer service and the industry’s most comprehensive warranty. And with more than 35 years of dedicated solar experience, we’re the only U.S.-based solar company that’s been around longer than our 25-year warranty.
