Job Description:
We are seeking a detail-oriented Funding Coordinator to support lender communication and team funding operations. This role sits between a Specialist and a Lead—owning lender inbox management and bulk requests, while also supporting submissions to help the team hit monthly goals.
Key Responsibilities
Lender Inbox Management (Primary Focus)
- Manage and respond to lender emails (status updates, conditions, PTO, escalations)
- Coordinate internally to provide accurate and timely responses
- Identify and escalate recurring issues
Bulk Lender Requests
- Complete lender-requested spreadsheets and data updates
- Ensure accuracy and confirm submissions
Submission Support
- Assist with submissions, rejections, and resubmissions as needed
- Help clear queues and support team production goals
- Maintain quality to prevent avoidable rejections
Follow-Up & Coordination
- Track open conditions and pending approvals
- Ensure lender requests are resolved quickly
Performance Expectations
- Strong response time and organization in lender communication
- Ability to balance inbox responsibilities with submission support
- Maintain accuracy, urgency, and adaptability in a high-volume environment
Ideal Candidate
- Highly organized and detail-oriented
- Strong communicator and proactive problem solver
- Able to manage multiple priorities and step in where needed
- Takes ownership and follows through
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Skills Required
- Highly organized and detail-oriented
- Strong written and verbal communication skills
- Proactive problem solver able to identify and escalate recurring issues
- Ability to manage multiple priorities and balance inbox responsibilities with submission support
- Experience managing email inboxes and coordinating lender communication
- Ability to complete lender-requested spreadsheets and data updates accurately
- Experience assisting with submissions, rejections, and resubmissions to clear queues
- Maintain accuracy, urgency, and adaptability in a high-volume environment
What We Do
Ion Solar is a premium, full-service solar provider. We offer affordable solar solutions that allow our customers to enjoy the benefits of solar with little or no up-front costs. Our full service includes the design of the system, all required permitting, installation and inspection, and system maintenance, all for a fraction of the cost of traditional power and using all premium equipment. We, along with our customers, take great pride in going green and lessening the impact on the environment. Improving the world one home at a time is a challenge that we passionately accept. For more information visit ionsolar.com.
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