Fund Servicing Manager II (Transfer Agency)

Job Description
Join our team to build your career in a culture that values innovation, creativity and excellence.
As a Fund Servicing Associate II within the Securities Services Operations, you are responsible in maintaining the shareholder register for investment funds by executing shareholder instructions. JPMorgan Transfer Agency operations are performed in Luxembourg, Dublin, Manila, Bangalore and Hong Kong.
Every function that is performed in TA impacts this register; whether it is booking a transaction (i.e. Dealing), changing an address (i.e. Registration and Account Maintenance), or settling a deal (i.e. Cash Processing). JPMorgan's Transfer Agency shareholder register is held and maintained in a core TA system. It is the Transfer Agent's responsibility to ensure that the register is accurate at all times as well as providing investment documentation such as contract notes and periodic statements (i.e. Pricing & Investor Reporting).
Job responsibilities:

• Ensure accurate and timely transaction processing (account opening, account maintenance, deals/trades processing, pricing, cash processing/settlement, reporting and reconciliations),accurate trade processing, review and reporting in accordance with the established work practices and procedures of the Transfer Agency Group
• Carry out Anti-Money laundering (AML) checks whilst displaying a comprehensive knowledge of the established practices, processes and procedures of JPMorgan including in-depth industry awareness.
• Co-ordinate with the Oversight Team in conjunction with clients and internal stakeholders the quarter and year end process timetable and ensure all items are completed accurately by the deliverable date
• Provide support to the Oversight Team through investigation and analysis and provision of relevant data, to resolve client queries as required
• Facilitate the completion of regular and ad-hoc client, investor and regulatory reporting requirements in a timely, accurate and professional manner, for submission to the Oversight Team.
• Accurately record money movement and reconciliation of the same in accordance with the established work practices and procedures of the Transfer Agency Group.
• Maintain and update Standard Operating Procedures as required and lead and/or participate in internal and external projects

Required qualifications, capabilities and skills:

• A minimum of 7 years relevant Financial Institution (FI) experience is required. Transfer Agent experience is preferred.
• More than 5 years people management experience
• Comprehensive working knowledge of Transfer Agent administration systems
• Solid Interpersonal skills - ability to interact effectively both with individuals & teams, a team player.
• Excellent English written and oral communication skills; ability to communicate effectively to different styles at all levels
• Initiating action and escalating potential risks to minimize loss.
• Efficient planning and time management skills, to meet strict deadlines and team objectives, with an ability to prioritize key tasks whilst working under pressure.

Preferred qualifications, capabilities and skills:

• High proficiency in MS Office
• Proven ability to enhance and streamline processes, demonstrating a pro-active approach to change.
• Analytical and logical skills, sound problem solving ability.

Internal Application Eligibility Requirements
TENURE:

• Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.

PERFORMANCE:
Meets satisfactory performance standards as defined by the firm
By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the Applying for Internal Positions Firmwide Standard . You are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action, following the firm's HR Policies and Guidelines.
Inform your manager once scheduled for an interview. Include in your discussion if you have questions about eligibility or Line of Business specific guidelines.
Make sure your profile is updated in the new me@jpmc > Jobs. Attaching your updated resume is encouraged.
In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.