Functional Lead, Interfaces (HRIS, Payroll)

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

The Functional Lead will engage with clients and internal business partners in support of the implementation of the HRIS and Payroll module of our Ariel EAS application. The Functional Lead will be responsible for collecting and analyzing HRIS and Payroll business requirements for client implementations, leading a team of Implementation Analysts to configure the system based on these requirements. The Senior Systems Consultant will work closely with the Implementation Manager, Analysts, Solution Architect and Product teams, as needed, to ensure a successful rollout of the ideal solution.

• Work with internal colleagues and external clients to analyze and clearly understand client requirements in order to prepare the HRIS, Payroll requirements documents used in the configuration of the Ariel system
• Work closely with the Solution Architect and Product teams, as needed, on the overall solution definition; the process of integrating available tools and resources to deliver solutions within appropriate parameters and that leverage TELUS Health’s capabilities and offer high stakeholder value
• Guide and mentor the Configuration Analyst team. 
• Deliver innovative business consulting relevant to TELUS Health’s products and services, explaining the rationale behind choices and making modifications to the solution when required
• Perform business process design and make recommendations on systems integration
• Proactively recommend options, risk vs. cost, benefits and other impacts on solution decisions to management
• In constructing the ideal solution, collaborate with internal teams to investigate procedural and technology options, while balancing TELUS Health’s overall ability to deliver
• Produce detailed functional specifications used by clients, business partners and development teams related to the implementation and/or configuration of our integrated benefits solution
• Oversee the successful, timely implementation and configuration of the HRIS and Payroll module
• Establish the scope and criteria for testing and work closely with the quality assurance team during execution
• Work closely with the Implementation Manager and Training team to ensure call stakeholders, internal and external, are educated on the use of the Ariel systems HRIS and Payroll Module
• Follow up with the various stakeholders regarding any changes made during the course of the implementation
• Build knowledge of industry topics and trends through internal training, external training and self-study, as appropriate

Requirements

• 7+ years of experience in benefits administration or related work experience in business requirements analysis for HR/payroll or other technology-intensive environment
• Solid understanding of
  • Benefits administration
  • Business process modeling
  • Process mapping
  • Configuration of web and mobile applications
  • HRIS and Payroll processing
  • Reporting
  • Requirements gathering and verification
  • Project management
  • Experience with HRIS and payroll vendors
• Exceptional customer focus and strong professional acumen
• Excellent organizational and interpersonal skills
• Exceptional written and verbal communication skills
• Excellent time management skills and the ability to manage multiple assignments
• Strong knowledge of SQL
• Proficiency in at least one development language
• Ability to work independently, take initiative, and exercise good judgment
• Excellent analytical, problem-solving and creative-thinking skills
• Demonstrated aptitude for technology
• Understanding of agile methodologies and similar project management approaches

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. 

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.