Functional Consultant-GTT

Posted 3 Days Ago
Be an Early Applicant
Hiring Remotely in India
Remote
Senior level
Information Technology • Consulting
The Role
Performs business and functional analysis for travel and airline applications, translating customer needs into user stories, business requirements, process flows, and gap documents. Collaborates with customers, product owners, development, testing, and Scrum teams; facilitates workshops, application walkthroughs, demos, and requirements reviews. Analyzes data and reports, clarifies scope, decomposes requirements, supports business mapping, tracks action items, and delivers knowledge-transfer sessions.
Summary Generated by Built In
6+ years of experience in Business analysis with very good data analysis and good communication & documentation skills • Prefer (but not mandatory) BA with Airlines and / or Travel industry domain experience - especially in Airline Passenger Revenue Accounting (PRA), ARC / BSP Settlements, PSS / GDS, NDC, or One Order experience • Very good knowledge of SQL, databases • Good knowledge of BI, Datalake, Snowflake technologies preferred but not mandatory; Java, AWS knowledge desired but not mandatory • Work closely with the development and testing team • Create & document User Stories by collaborating with internal and external stakeholders (in excel and / or Jira) • Able to create BRD, GAP documents, Swim Lane Diagrams, Creating Process Flow charts etc. • Perform functional analysis and support in data & reports analysis, developing business mapping, wherever required • Facilitate and organize business process & application walkthroughs, demos, requirements workshops and meetings with customers product owners & business and Track completion of action items identified to closure • Understand & identify how the customers are using the applications and capture additional requirements based on the feedback • Drive to ensure scope clarity from customers & product owner and be able to split larger requirements into smaller sub-requirements, categorize them (e.g. data, UI, logic), perform additional analysis and supporting documentation as may be required • Communicate and conduct knowledge transfer sessions regarding requirements / user stories with scrum team/s • Participate in sessions for grooming Jira user stories or detailed requirements review with internal and customers team

Skills Required

  • 6+ years of business analysis experience
  • Very good data analysis skills
  • Strong communication and documentation skills
  • Very good knowledge of SQL and databases
  • Ability to create user stories, BRDs, GAP documents, swim lane diagrams, and process flow charts
  • Ability to facilitate requirements workshops, walkthroughs, demos, and meetings
  • Ability to collaborate with customers, product owners, development, testing, and Scrum teams
  • Airline or travel industry experience, especially PRA, ARC/BSP Settlements, PSS/GDS, NDC, or One Order
  • Knowledge of BI, data lakes, and Snowflake
  • Knowledge of Java and AWS
  • Experience with Excel and/or Jira

Hexaware Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hexaware Technologies and has not been reviewed or approved by Hexaware Technologies.

  • Healthcare Strength — Feedback suggests health insurance is a standout element, often described as strong and comparable or better than many employers. Medical coverage and related protections are repeatedly highlighted as reliable pillars of the package.
  • Parental & Family Support — Parental leave options, including extended paid leave in some locations, are offered and seen as valuable for family needs. Feedback suggests these policies complement core medical coverage for a more complete family safety net.
  • Wellbeing & Lifestyle Benefits — Wellbeing resources such as an Employee Assistance Program, wellness initiatives, on-site gyms, and engagement activities provide lifestyle support. These offerings are reinforced by flexible work options and shift-related extras where applicable.

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The Company
HQ: Navi Mumbai, Maharashtra
27,000 Employees
Year Founded: 1990

What We Do

At Hexaware, we're not just a global technology and business process services company; we're a community of 27,000 Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 40+ offices across 19 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed. As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner. Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.

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