Functional Analyst, Salesforce Marketing Cloud (SFMC)

Reposted 22 Days Ago
Be an Early Applicant
CORP Colony, Tondiarpet, Chennai, Tamil Nadu, IND
In-Office
Mid level
Food • Logistics
The Role
Collaborate with Product/Platform Owner and agile team to configure Salesforce Marketing Cloud, deliver user stories, provide functional analysis (including M&A and RFP), support production, document and train users, and act as SME to refine requirements and reduce technical debt.
Summary Generated by Built In

Company:  

US6469 Sysco Payroll, Division of Sysco Resources Services, LLC

Sales Territory:  

None

Zip Code:

77077

Travel Percentage:  

Up to 25%

COMPENSATION INFORMATION:

The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison.  Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors

This is a hybrid position requiring an on-site presence 3 to 4 days per week. Please note that the number of days on-site can increase based on business needs
 

Summary:
The Functional Analyst, Salesforce Marketing Cloud (SFMC) collaborates with Product Owner/Platform Owner and team to deliver user stories focused on configuring package software or performing other highly technical tasks in a timely manner and as per set quality standards.
Responsibilities:
 

  • Collaborates effectively with the agile team to configure package software when applicable
    Supports the team in executing highly technical tasks according to the specific needs of stories during each iteration
  • Ensures design and development standards are being followed to minimize rework; promotes only quality-tested code and does it regularly
  • Participates in the daily stand-ups, sprint reviews, and retrospectives to update progress, highlight and resolve impediments
  • Completes required documentation to communicate required information to deployment, maintenance, service, and business teams
  • Provides production support and helps drive down technical debt
  • Develops customer relationships by listening and understanding the customer, anticipating, and providing solutions to customer needs, and prioritizing customer satisfaction
  • Develop documentation and provide training to users as appropriate
  • Define potential improvement changes to resolve errors, prevent the recurrence of problems or improve system maintainability and stability
  • Provide functional analysis for the domain/software related to Mergers & Acquisitions
  • Provide functional analysis for domain/software RFP process
  • Provide SME around product(s) function and works with Product Owner and Business Partners to refine requirements/functionality

Education

  • Bachelor's degree in CS or equivalent

Mandatory Experience:

  • 2-4 years of experience in configuration, coding and application development
  • Basic understanding of Scrum, Lean, XP, Kanban and other agile development techniques
  • Basic knowledge of continuous integration / continuous delivery practices

Competencies:

  • Demonstrated “agile-development” mindset with strong customer-focus & results-orientation
  • Effective interpersonal, teamwork and collaboration skills
  • Strong analytical and business problem solving skills
  • Strong communication and documentation skills
Preferred Qualifications
  • Salesforce Marketing Cloud certifications (Administrator, Consultant, or Email Specialist)
  • Experience with:
    • MobileConnect / MobilePush
    • AMPscript (functional understanding)
    • SQL (basic to intermediate)
  • Familiarity with Salesforce CRM, CDPs, or customer data platforms
  • Experience working in Agile or hybrid delivery environments
  • Financial services, healthcare, retail, or B2B marketing experience (if applicable)
Key Skills & Competencies
  • Functional analysis & requirements documentation
  • Marketing operations & campaign execution
  • Data‑driven thinking
  • Cross‑functional collaboration
  • Attention to detail and quality
  • Problem‑solving and continuous improvement

BENEFITS INFORMATION:

For information on Sysco’s Benefits, please visit https://SyscoBenefits.com

OVERVIEW:

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

Skills Required

  • Bachelor's degree in Computer Science or equivalent
  • 2-4 years of experience in configuration, coding and application development
  • Basic understanding of Scrum, Lean, XP, Kanban and other agile development techniques
  • Basic knowledge of continuous integration / continuous delivery practices
  • Demonstrated agile-development mindset with strong customer-focus and results orientation
  • Effective interpersonal, teamwork and collaboration skills
  • Authorization to work in the United States
  • Salesforce Marketing Cloud certifications (Administrator, Consultant, or Email Specialist)
  • Experience with MobileConnect / MobilePush
  • AMPscript (functional understanding)
  • SQL (basic to intermediate)
  • Familiarity with Salesforce CRM or other customer data platforms (CDPs)
  • Experience working in Agile or hybrid delivery environments
  • Experience in financial services, healthcare, retail, or B2B marketing

Sysco Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sysco and has not been reviewed or approved by Sysco.

  • Healthcare Strength Multiple national medical plan options with telehealth, behavioral health resources, and targeted programs indicate broad coverage and support. Preventive care access and ancillary offerings (dental, vision, Rx advocacy) further reinforce the package.
  • Retirement Support A 401(k) with automatic company contributions plus a match, alongside an employee stock purchase plan, underscores solid retirement support. At union locations, enhanced pension terms add to perceived long‑term value.
  • Pay Growth & Progression Recent collective bargaining outcomes with substantial wage increases demonstrate meaningful pay progression where contracts apply. In high‑volume markets, incentive structures can amplify earnings beyond base rates.

Sysco Insights

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The Company
HQ: Houston, TX
24,120 Employees

What We Do

Sysco is the global leader in selling, marketing and distributing food and related products to customers who prepare meals away from home. This includes restaurants, healthcare and educational facilities, lodging establishments, entertainment venues, and more. Sysco operates almost 340 distribution centers, in over 10 countries, with 76,000 colleagues serving approximately 730,000 customer locations. The company generated sales of more than $81 billion in fiscal year 2025 that ended June 28, 2025. As the world’s largest food-away-from-home distributor, Sysco offers customized supply chain solutions, bespoke specialty product offerings, and culinary support to drive customers to innovate and optimize their operations. We act as a trusted business partner to our customers, helping them grow through our industry-leading portfolio that includes fresh produce, premium proteins, specialty products, sustainably focused items, equipment and supplies, and innovative culinary solutions. For more information, visit www.sysco.com. For important news and key information for Sysco investors, visit the Investor Relations section of the company’s website at investors.sysco.com.

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