Fullstack Engineer, Fulfillment: Subscription Management

The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.

GitLab is looking for a Fullstack Engineer for Subscription Management within the Fulfillment Sub-department who will focus on features and services which enable our customers to purchase GitLab licenses and products, provisioning, manage licenses for both self-managed and SaaS (including Cloud License activation/sync and provisioning of legacy licenses), and tooling that enables customers to get the most out of their subscription. Most fullstack developers work on all aspects of GitLab through building features and generally improving the application.

In this role, you will develop features which span multiple systems working across the boundaries between GitLab, our suite of customer management applications, and third-party providers to provide a world-class subscription management experience for GitLab customers.

The Fulfillment Sub-department consists of 4 teams which manage the subscription purchase and renewal lifecycle.

In support of our Transparency value, head off to the Fulfillment page to see how we work and to our team pages to check out the current team and our capacity and performance indicators.

Diversity, Inclusion & Belonging is one of our values, and we have benefits to support you and your family including a Family & Friends day off every quarter.

The Work

Below are a selection of the initiatives that you may work on:

• Cloud Licensing v2
• Improve provisioning and onboarding of new sales-assisted GitLab.com subscribers
• Research feedback for future-dated amendments in Subscription Admin
• User Caps
• Improvements to Billable Members
• Seat Usage Vision
• Project Level Storage Visibility

What you’ll do:

• Develop solutions to allow users to purchase GitLab products
• Creating a consistent user experience across monitoring features
• Collaborate with Product Management and other stakeholders within Engineering (e.g. UX) to maintain a high bar for quality in a fast-paced, iterative environment
• Craft code that meets our standards for style, maintainability, and best practices for a high-scale web environment. Maintain and advocate for these standards through code review.

What you’ll bring:

• Professional experience working in Ruby on Rails and Vue.js
• Strong command of backend skills with proficiency working in Vue.js and other frontend technologies 
• A strong curiosity to understand how systems work holistically and how they can be streamlined
• Proficiency in the English language, both written and verbal, sufficient for success in an all remote and largely asynchronous work environment
• Experience owning a project from concept to production, including proposal, discussion, and execution
• Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose - thorough iterative solutions
• Share our values, and work in accordance with those values

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.