Software Engineer - Menu Platform

Who We Are

At Otter, we are dedicated to building Infrastructure for Better Food. Our mission is to empower restaurateurs worldwide to thrive in the online food delivery market. By making food more affordable, of higher quality, and convenient, we're transforming the industry for everyone, from budding entrepreneurs opening their first restaurant to global quick-service chains.

What You’ll Do

As a backend-focused Software Engineer, you will be an integral part of our data-driven development team, contributing to the advancement of our cutting-edge menu platform. Your responsibilities will include:

• Data-Driven Development: Contribute to our data-centric development efforts.
• Project Planning: Participate in strategic planning for various internal tools.
• Agile Methodologies: Implement and test software using agile methodologies.
• Collaborative Teamwork: Work closely with a team to enhance and support our technology.
• Code Contribution: Write, debug, maintain, and test code across multiple projects.
• Architectural Design: Design scalable systems with a focus on robust architecture.
• Continuous Improvement: Engage in continuous improvement initiatives.
• Innovation: Drive innovation within the team and support technological advancements at CSS.

What the Team Focuses On

Our menu platform offers comprehensive menu management features designed to streamline restaurant operations, enhance customer experiences, and optimize performance. It serves as a single source of truth for menus, seamlessly integrating with online channels such as DoorDash, UberEats, and Grubhub and offline point-of-sale (POS) systems like Square, Toast, and NCR.

Key capabilities include updating menus with new items, pricing, and taxes, performing A/B testing on different structures, setting availability by channel, creating combos and promotions, managing ingredients and SKUs, and configuring operational hours. Additionally, our platform features automated linking to ensure POS and online menus are always synchronized, minimizing discrepancies.

Boasting a 99.9% availability rate, our platform supports a vast network of brands in the US and worldwide, ensuring uninterrupted service. Over 100,000 restaurateurs use our platform daily to streamline their operations and consistently express high satisfaction.

What We’re Looking For

• Education: Bachelor’s Degree in Computer Science, Software Engineering, Mathematics, Computer Systems or Networks Engineering, or a related technical field.
• Experience: 5-8 years of domain experience in a relevant role. Java experience a MUST. 
• Individual Contribution: Proven track record of significant contributions in previous roles as an Engineer
• Architectural Skills: Ability to design and create robust architecture from scratch and evolve existing systems.
• Technical Expertise: Experience designing and implementing scalable, reliable, and efficient distributed systems.
• Application Maintenance: Experience in maintaining and extending large-scale, high-traffic applications.

Why Join Us

• Growing Market: You'll be part of an $80 billion market projected to reach at least $500 billion by 2030 in the US alone.
• Industry Impact: Join a team that is transforming the restaurant industry and helping restaurants succeed in online food delivery.
• Collaborative Environment: Benefit from the support and guidance of experienced colleagues and managers, who will help you learn, grow, and achieve your goals. Work closely with other teams to ensure our customers' success.

Additional Information

This role is based in our Mountain View office. We believe in the power of in-person collaboration to drive innovation and success. Therefore, all our teams work from our office locations five days a week. We look forward to sharing more about a meaningful career at CSS!

Ready to join us as we serve those who serve others?

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