Jobs at Otter

As a Product Manager for data products, you'll translate operator needs into actionable insights, lead cross-functional teams, and ensure product success metrics are met.

The Backend Engineer designs and optimizes systems for delivery applications, focusing on infrastructure, APIs, and product-oriented backend services.

As an Account Executive, you'll be responsible for cold calling and selling software to restaurant customers, managing the full sales cycle from outreach to closing deals.

Build and operate scalable backend and full-stack services, collaborate with product and design, own features and systems, resolve production issues, review code, and improve engineering standards and tooling. Work spans distributed systems, compilers, storage, networking, and Windows-based integrations.

The Software Engineer will develop and maintain real-time streaming data pipelines using Apache Flink and Kafka, ensuring data delivery and quality. Collaborate with teams to optimize data models and promote best practices in data governance.

The role focuses on developing and executing scalable sales training programs, conducting onboarding, and collaborating with various teams to optimize the sales process.

As a Product Manager, you'll drive the platform roadmap including user identity management, customer communications, and internal tooling while collaborating with engineering, design, and security teams.

As a Backend Engineer, design and implement scalable systems and APIs, ensure system performance and security, and collaborate with teams. Mentor junior engineers based on seniority.

As a Frontend Engineer, you will design and build high-performance React applications, mentor junior engineers, and improve frontend reliability and performance in a fast-paced environment.

Lead the development and maintenance of real-time streaming data pipelines while implementing data quality strategies and collaborating with cross-functional teams.

As Product Manager Growth at Otter, you'll focus on product-led growth strategies, improving acquisition, activation, and retention through experiments and feature development, and collaborating cross-functionally with teams.

As a Staff Backend Engineer, you will design and architect middleware systems connecting various external platforms, ensuring data synchronization and high-concurrency performance.

Support commercial organization by managing lead routing, CRM data integrity, and sales processes; conduct market research and build business cases; create dashboards and reports; identify pipeline optimization opportunities; enable sales through proposals, tools, and process rollouts while partnering cross-functionally with Sales, Marketing, Revenue Operations, and Leadership.

Build and maintain sales and operations dashboards and reports using SQL, Python, and BI tools. Monitor data quality, perform deep-dive analyses to generate actionable insights, communicate findings to leadership, and support implementation of sales activities.

Build and evolve Otter Insights by shipping full‑stack features with end-to-end ownership. Implement React/TypeScript micro-frontends, integrate data via GraphQL, ensure data correctness with platform teams, add analytics/BI features (dashboards, reports, chat with data), create reusable frontend components, and maintain quality through Jest and Cypress testing and performance frameworks.

Lead financial planning, forecasting, and performance management for Otter. Collaborate with business leaders to provide actionable insights, develop financial models, and evaluate initiatives to drive efficiency and growth.

As an Enterprise Customer Success Manager, you will manage a portfolio of global enterprise accounts, driving revenue, retention, problem solving, and relationship management through strategic partnerships and data-driven insights.

Lead a cross-functional analytics engineering team to build real-time and batch pipelines, scale semantic modeling, ensure data governance, deliver customer-facing analytics products, deploy AI insights with guardrails, and hire and mentor engineers while owning end-to-end operational health.

Design and build high-performance React applications, lead technical design for features, improve frontend reliability, and mentor engineers.

The Senior Software Engineer will enhance the Menu Platform, develop data-driven features, design and implement backend services, ensure reliability, and support cross-functional collaboration in a fast-paced environment.