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The Role
The Full Stack Engineer will build AI-enhanced WhatsApp automation features, mentor the team, and collaborate with product and support teams to improve user experience.
Summary Generated by Built In
At ActiveCampaign, we're rapidly becoming a leading WhatsApp-based CRM, Marketing, and automation platform. Our goal is to empower companies to manage all customer communication effectively, whether it's for marketing campaigns, sales conversations, or support requests. To achieve this, we're seeking a Senior Full Stack - AI Engineer to help our customers leverage the power of AI in their WhatsApp conversations to achieve their goals.
Your mission is to be a builder and tinkerer at heart. You'll view new LLMs and model releases not just as new tools, but as opportunities to create even more compelling applications. You'll be the AI evangelist for our team, pushing us to craft a world-class experience that seamlessly blends AI, automation, and WhatsApp. This is an opportunity to build, test, and deploy AI at scale while making it simple for non-technical users and ensuring they can achieve their goals.
On a typical day, you might:
- Design and build a more user-friendly experience for our AI agents within WhatsApp automations, making it simple to add AI steps to our flow builder while managing complex factors like memory, goals, and hallucinations.
- Push the envelope on what's possible with conversational automation and AI, enabling users to create natural-feeling WhatsApp conversations that also include structured data requirements.
- Create infrastructure and tooling that allows our users to inspect, test, and iterate on their AI agents.
- Mentor and guide the rest of the team in designing and developing AI agents, helping us build a world-class, AI-first product.
- Collaborate closely with product, sales, and support teams to deeply understand user needs and rapidly implement and iterate on product changes to bring those goals closer to reality.
What You'll Need
- A passion for building and a track record of creating at least a couple of AI-first or AI-only platforms or chatbots.
- 5+ years of experience in full-stack positions to ensure you can productize the solutions you build.
- Experience with object-oriented languages (primarily Python with Django), front-end languages (including Typescript, React, and Tailwind), and data stores (including PostgreSQL and Redis).
- Experience developing SaaS systems using REST APIs, microservices on Kubernetes, and integrations with third-party software.
- A "startup mindset" with a bias for shipping an MVP quickly and iterating on it rather than waiting for a perfect solution.
- A commitment to quality and a strong desire to test thoroughly and respond quickly to customer feedback.
- Experience with tools like Gitlab, Vault, Grafana, Sentry, Datadog, K8s, and AWS.
- An ability to work with market-leading models, as you will be productizing them rather than training your own.
- The ability to get up to speed quickly and a self-motivated, driven attitude.
For this position, a background check is required by 11 Tecnologías, S. de R.L. de C.V. (an ActiveCampaign company), therefore, by submitting your information for this position, you agree to approve, if required, the background check
Compensation:
- $63 300 - $95 000 MXN gross/month
About ActiveCampaign:
ActiveCampaign is an AI-first, end-to-end marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 950+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here.
Perks and benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
For this position, a background check is required by 11 Tecnologías, S. de R.L. de C.V. (an ActiveCampaign company), therefore, by submitting your information for this position you agree to approve, if required, the background check.
Top Skills
AWS
Datadog
Django
Gitlab
Grafana
GraphQL
Kubernetes
Postgres
Python
React
Redis
Rest Apis
Sentry
Tailwind
Typescript
Vault
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The Company
What We Do
ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.
ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.
Why Work With Us
We are focused on our employees, our customers, and even our customer's customers. Ideas are valued over titles, contributions are valued over appearances, helping a co-worker is more important than outshining them. We are passionate about diversity and inclusion, believing everyone has a voice and can make a difference.
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