We are looking for a dedicated Fulfilment Associate to support the daily operations of our Dishpatch
fulfilment centre. In this role, you will play a crucial part in ensuring our fulfilment processes run
smoothly, efficiently, and accurately.
Your primary focus will be maintaining the high quality of our fulfilment operations by ensuring all
food is accurately portioned according to specification. You will also be a champion for safety,
ensuring complete compliance with internal processes and company Food Safety policies, as well as
supporting the safe operation of all equipment and facilities In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Salary - £14.55 per hour
Contract type - Short Term Temporary Contract
Working pattern/flexible working - The Fulfillment team are required to be onsite over
5 days a week. This is often a Monday - Saturday pattern, however there may be a requirement to cover some weekends/ bank holidays.
Key responsibilities
Support fulfilment operations on a weekly basis.
Preparation, Portioning and packing food to a steady and quality standard
Using packing equipment to assist with completion of tasks
Creating and boxing components in a timely manner
Essential skills/experience you’ll need
Communication skills to enable you to work effectively as part of a team
Experience of working in a Food packing / catering / hospitality
Flexible approach to ensure the support of the whole team
Working in a fast paced environment
Food Preparation: Prepping and packing food items specifically within a cold room and
production kitchen settings.Physical Requirements: Ability to work in a fast-paced environment while remaining on your
feet, moving frequently, and handling/carrying heavy items.
Desirable skills/experience you may have
Food Safety Level 2
Allergen Awareness
Closing Date:
September 23, 2026
Pay:
Contract Type:
Hours of Work:
Job Level:
Where You'll Be Working:
Greenwich (Dishpatch), Unit 1 & 2 City Cross Business Park, North Greenwich, , SE10 0ATABOUT THE PARTNERSHIPWe’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Skills Required
- Must be 18 years or over (working time regulations)
- Communication skills to work effectively as part of a team
- Experience working in a catering, hospitality, or distribution environment
- Flexible approach to support the whole team
- Ability to work in a fast-paced environment
- Comply with company Food Safety policies and fulfilment processes
- Use packing equipment to assist with completion of tasks
- Food Safety Level 2
- Allergen Awareness
What We Do
Working in Partnership for a happier world. Our Partnership is an ongoing experiment to find happier, more trusted ways of doing business, for the benefit of us all. We work together to create a successful business and a fairer, more sustainable future for Partners, customers, suppliers and communities. Our Partnership is owned entirely in trust by Partners which means we are more than employees; we share knowledge, power and profit. Our Purpose inspires our principles, drives our decisions and acts as our guide. Visit www.jlpjobs.com directly to view our current opportunities.
