Fuego Payment Analyst

| Tampa, FL, USA | Hybrid
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The Fuego Payment Analyst is responsible for managing the payment activity process for Fuego, Fourth's Earned Wage Access solution. Duties include timely collection and repayment, resolving outstanding balances, and coordinating with sales to assess client credit profiles.

The Role. . .

  • Utilizes internal and external settlement systems and data to prepare and complete balancing customer accounts and cash account reconciliations.
  • Utilizes settlement systems/data and bank-provided systems to prepare and record general ledger journal entries.
  • Monitors and/or processes payments and payment files in conjunction with settlement procedures and policies.
  • Analyzes and researches variances; provides logical/concise explanations for variances and/or fluctuations in a timely manner and assists with variance resolution as needed.
  • Coordinate with Finance for approval of ACH payments, reverse wire and/or bad debt write offs.
  • Analyze/Monitor payment data/trends to mitigate operational risk exposure.
  • Works with internal and/or external clients and service providers to resolve out of balance conditions, fund movement errors and/or transaction processing inquiries.
  • Track and Monitor usage and adoption rates and escalate recommendations to gain greater penetration.
  • Report, troubleshoot, and take ownership of incidents through resolution.
  • Investigate user use cases with an eye for iteration on existing processes.
  • Make recommendations for process improvements and operational efficiencies.
  • Analyze client escalated credit exceptions and determine approval/denial status.

The Ideal Candidate. . .

  • Bachelor’s degree in accounting, finance or related field
  • 1-3 years of experience in operations or finance or the equivalent combination of education, training, or work experience
  • At least 1 year of experience in cash management, cash applications or credit & collections roles
  • Knowledge of cash management, financial analysis, account reconciliation and balancing processes
  • Knowledge of banking and transaction processing (i.e. ACH and wire processing) including concepts and principles – demonstrates industry and technical capability
  • Knowledge of credit and risk profiles and collections activities
  • Attention to detail, accuracy; ability to maintain confidentiality – demonstrates risk awareness and compliance
  • Ability to adapt and thrive in a fast-paced team environment
  • Strong and cross functional communication skills

Fourth Perks: Unlimited PTO, Health, Dental, Vision, 401K match, Charity Days, Parental Leave, Flexible Work Environment, just to name a few…

Remote employment limited to: AZ, CA, CO, CT, FL, GA, ID, IL, IN, KY, LA, MA, MD, ME, MI, MN, MS, NC, NE, NJ, NM, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, & WA


Our Story

In July 2019 Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality  management technology solutions. Together, the merged company now represents the world’s largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes—from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management / procurement, HR / benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia, and UAE.


Fourth is an Equal Opportunity Employer

All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, color, age, national origin, military status, religion, or disability or any other legally protected status.

More Information on Fourth
Fourth operates in the Food industry. The company is located in Austin, TX. Fourth was founded in 1999. It has 500 total employees. It offers perks and benefits such as Volunteer in local community, Open door policy, OKR operational model, Open office floor plan, Flexible work schedule and Flexible Spending Account (FSA). To see all 20 open jobs at Fourth, click here.
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