Job Description
Title Sales Support Manager
Department Regional Sales Support
Location Singapore
Reports To Associate Director, Business Development and Support
Level Manager
We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our [insert name of team/ business area] team and feel like you’re part of something bigger.
About your team
The Sales Support team plays a vital role in supporting business growth across Southeast Asia and Asia Private Banking markets. We partner closely with the Southeast Asia Wholesale and Private Banking Sales teams to facilitate the smooth execution of sales activities, efficient onboarding and maintenance of client relationships, and accurate delivery of reporting and documentation. Based primarily in Singapore, we also provide regional support to markets across Asia, including Hong Kong. We pride ourselves on our collaborative culture, attention to detail, and commitment to excellence.
About your role
The Sales Support Manager (12 months contract) is responsible for providing day-to-day support to the team which includes sales figure reporting, event coordination, client communications, presentation management (internal & external), sales material preparation, client database management, meeting minute compilation, etc.
Key Responsibilities
- Provide day-to-day support to the Southeast Asia Wholesale and Private Bank business.
- Work closely with the entire team to ensure they are fully prepared to interact with clients and promote Fidelity strategies and funds
- Facilitate the preparation of sales supporting materials including portfolio review meetings material, sales pitch materials, and regular factsheet.
- Handle daily queries from clients ranging from marketing material delivery to basic operational issues
- Coordinate various client communications (Correspondence development, distribution, etc.)
- Manage the compliance clearance process of marketing materials with various teams.
- Assist the team in preparing for various client events such as client seminars/roadshows, fund trainings and fund updates sessions.
- Develop and maintain various reports both ad hoc and standard
- Take the lead in compiling and organizing meeting minutes for team meetings and planning sessions
- Interact with other business units to ensure the team is able to operate at the peak of efficiency at all time (Marketing, Finance, Operations, etc.)
- Organize and communicate sales figures updates on a monthly basis
- Responsible for managing the evolving and frequently changing client contact database
About you
Experience and Qualifications Required
- A Bachelor degree, preferably in a business-related subject.
- Strong computer skills – MS Word, Excel, PowerPoint, MS Outlook, Chinese typing, Access, Publisher
- Excellent communication skills, both written and oral, in English and Chinese. Cantonese and Mandarin language skills desirable
- Excellent organisational skills, accuracy and attention to detail
- A consummate team player with a strong sense of commitment to the business
- Assertive and able to deal effectively with all levels both within and outside the organization
- Able to work quickly and efficiently, under pressure to meet deadlines
Feel rewarded
For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
Top Skills
What We Do
Fidelity International offers investment solutions and services and retirement expertise to more than 2.5 million customers globally. As a privately held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. Operating in more than 25 countries and with $739.9 billion* in total assets, our clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers and wealth managers, to private individuals.
Our Workplace & Personal Financial Health business provides individuals, advisers and employers with access to world-class investment choices, third-party solutions, administration services and pension guidance. Together with our Investment Solutions & Services business, we invest $567 billion on behalf of our clients. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures.
*Data as of 31 March 2021
