Job Title: Team Leader – Financial Shared Services (FSS)
Location: Indore Department: Finance / Shared Services Reporting To: Assistant
Manager / Manager – FSS
Role Overview:
The Team Leader – Financial Shared Services will be responsible for managing a team of finance professionals to ensure timely, accurate, and efficient execution of financial processes. This role requires strong leadership, process knowledge, and a commitment to continuous improvement in a shared services environment.
Key Responsibilities:
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Lead and supervise a team handling core finance processes such as Accounts Payable, Accounts Receivable, General Ledger, and Reconciliations.
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Ensure adherence to SLAs, KPIs, and compliance standards across all financial operations.
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Monitor daily operations and resolve process-related issues to maintain service quality.
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Support month-end and year-end closing activities in coordination with internal and external stakeholders.
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Review and approve transactions, reports, and reconciliations prepared by the team.
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Identify opportunities for process improvement and automation.
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Provide coaching, training, and performance feedback to team members.
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Collaborate with cross-functional teams to support business requirements and transitions.
Qualifications & Skills:
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Bachelor’s or Master’s degree in Finance, Accounting, or related field.
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3–5 years of experience in finance operations, with at least 1–2 years in a supervisory or team lead role.
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Strong understanding of finance processes and accounting principles.
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Proficiency in ERP systems (e.g., SAP, Oracle) and MS Office tools.
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Excellent communication, leadership, and problem-solving skills.
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Ability to manage multiple priorities and work in a fast-paced environment.
Preferred Attributes:
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Experience in a shared services or BPO environment.
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Exposure to global finance operations and multi-country processes.
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Knowledge of compliance standards such as SOX or internal audit controls.
Skills Required
- Bachelor's or Master's degree in Finance, Accounting, or a related field
- 3-5 years of experience in finance operations
- 1-2 years of experience in a supervisory or team lead role
- Strong understanding of finance processes and accounting principles
- Proficiency in ERP systems such as SAP or Oracle
- Proficiency in Microsoft Office tools
- Excellent communication, leadership, and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
- Experience in a shared services or BPO environment
- Exposure to global finance operations and multi-country processes
- Knowledge of SOX or internal audit controls
What We Do
WM is North America's leading provider of integrated environmental solutions. We partner with our customers and communities to manage and reduce waste from collection to disposal while recovering valuable resources and creating clean, renewable energy. We are on a quest for environmental performance, a mission to maximize resource value, while minimizing – and even eliminating – environmental impact so that both our economy and our environment can thrive. WM tailors its services to meet the needs of each customer group and to ensure consistent, superior service at the local level. Headquartered in Houston, the company serves nearly 20 million municipal, commercial, industrial, and residential customers through a network of 367 collection operations, 355 transfer stations, 273 active landfill disposal sites, 16 waste-to-energy plants, 104 recycling plants, and 111 beneficial-use landfill gas projects.
