ESSENTIAL FUNCTIONS - EXECUTION & IMPLEMENTATION:
- Directs the activities of the plant Quality Assurance Department in the effective and efficient execution of their functional responsibilities.
- Ensures compliance with all food safety and quality programs, including BRC, GMP, HACCP, and all other prerequisite programs.
- Collaborates with Senior Management to develop, implement, and maintain Food Safety & Quality (FSQ) System, including policies, programs, procedures, BRC, HACCP, FSMA, etc.
- Maintains FSQ Program and Manual. Reviews and updates QA documents and production records. Creates, revises, and manages BRC, HACCP Plans, SOP, SSOP, and other policies.
- Conducts manufacturing facility audits, as directed by Senior Management to ensure regulatory, customer, and internal compliance. Serves as lead during inspections by regulatory and governmental agencies as it relates to food safety.
- Oversees proper documentation from all co-manufacturers and raw material suppliers to ensure compliance with the Company vendor approval program.
- Administers ‘QA Hold’ Program. Ensures proper execution of product or raw material final disposition. Resolves products and raw materials that are out of specification.
- Leads preventive programs, process optimization efforts, problem solving and troubleshooting efforts for resolution of incidents.
- Responsible for maintaining plant Recall and Food Defense Program.
- Leads and coordinates quality related activities associated with new product, equipment, and processes.
- Collaborates with management to improve employee safety culture with an annual goal of 0% incidents.
- Assures compliance with federal, state, and local regulations.
ESSENTIAL FUNCTIONS - LEADERSHIP, COACHING, DEVELOPMENT:
- Directs the activities of the QA Departments in the effective and efficient execution of their functional responsibilities and accountabilities. Ensures all Pre-Requisite Programs are implemented, monitored, documented, and verified. Leads plant regulatory compliance efforts and requirements.
- Assists the product and process continuous improvement team.
- Assists in developing training programs that support the Company’s objectives as it relates to quality, food safety, legality, food defense, and sanitation.
- Attends conferences and workshops for knowledge accumulation and disseminates information for training purposes.
- Leads execution of training programs to QA/Production staff.
- Oversees performance and development of QA staff.
- Assists in hiring, leading, and motivating teams to achieve goals, and meet customers’ expectations.
- Assists to resolve employee relation issues by maintaining positive employee communications and relationships in union and non-union climates within the QA Departments.
ESSENTIAL FUNCTIONS - INDIVIDUAL CONTRIBUTION:
- Oversees audit responses and feedback for third party and regulatory audits.
- Responsible for the timely resolution of customer complaints and product non-conformance.
- Guides the root cause analyses process.
- Performs all duties and maintains standards in accordance with Company policies and procedures.
- Behavioral conduct, both on-site and off, reflects Company values.
- Ability to operate independently and think quickly using a strong business sense.
- Must possess a variety of analytical and technical skills with a high degree of tolerance for uncertainty for frequent changing conditions.
- Regular attendance is required for the position.
ESSENTIAL FUNCTIONS - ENVIRONMENTAL:
- Under Plant and Senior Management, leads plant environmental and regulatory compliance efforts, delegating testing, tracking, and reporting, as necessary.
- Supports the Plant Management and the Distribution System Operator (if applicable), to ensure compliance with all potable water and non-potable water requirements.
OTHER RESPONSIBILITIES:
- May travel to off-site co-manufacturers, warehouses, distribution centers, suppliers, etc. (as necessary).
- Performs all duties and maintains all standards in accordance with Company policies and procedures.
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
- Bachelor’s degree in food science, food engineering, biology/microbiology, or chemistry; or equivalent experience in Food Safety & Quality Assurance.
- Minimum of 7 years successful performance in food manufacturing Quality Assurance management experience.
- 3-5 years of general management experience, preferably in a manufacturing environment.
- Knowledge of food plant sanitation and laboratory techniques (physical, microbiological, and chemical testing).
- Strong leadership and management skills.
- Ability to perform college level mathematical and statistical calculations.
- Ability to summarize, interpret test data, and make recommendations.
- Strong verbal, written, and interpersonal skills. Able to conduct clear, concise, and convincing business presentations.
- Proficient in computer systems and applications.
- Valid driver’s license and use of a vehicle.
- Ability to work a flexible schedule (i.e., night/day shift) and weekends, as needed.
PHYSICAL DEMANDS:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
- The position requires carrying less than 30 pounds; bending; stooping; crouching; side bending; overhead reaching; handling; stair climbing; forward reaching; grasping; sitting; standing; walking, finger dexterity; vision; hearing; eye-hand-foot coordination.
WORK ENVIRONMENT:
- Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 1) For the majority of the work day, duties are performed in a typical office environment where the noise level is usually light.
- 2) This position goes to the QA Lab in the factory daily and does frequent inspections through the plant where there is exposure to high noise levels (85+ dB). Use of PPE is required in these areas.
- 3) This position may be exposed weather conditions while traveling or when visiting the Husking and Power Plant facilities.
Top Skills
What We Do
Hawaiian Host Group, parent company to Hawaiian Host®, Mauna Loa®, and KOHO® brands, is the leading manufacturer of premium chocolate and macadamia nut snacks. Renowned for providing an authentic chocolate and macadamia nut experience, the iconic Hawai'i company has been offering a variety of high-quality, delicious products — from fine confectionery gifts to indulgent snacks — since 1927. Headquartered in Honolulu, Hawaiian Host Group produces more than 40 unique premium chocolate and macadamia nut snacks and distributes worldwide. For more information on Hawaiian Host Group brands, visit hawaiianhostgroup.com


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