Frozen Manager (61264)

Do you have a passion for food, love providing top level customer service and enjoy working in a fast-paced environment? Since our employees are also owners, they care deeply about providing high quality service to each and every customer. Our mission as an employee owned company is to offer quality food choices to the communities we serve, support local farmers and producers, and develop and reinvest in our employee owners. Apply today and begin your ownership journey!

FROZEN MANAGER

PURPOSE STATEMENT: To maximize sales and profit in the frozen food department while maintaining optimum store conditions.

SIGNIFICANT JOB RESPONSIBILITIES:

1. To greet all customers, respond to customer questions/requests and explain store policies in a courteous manner.
2. To prepare/organize the cooler/freezer for receipt of merchandise, verify the merchandise against the invoice, inspect the delivery for shortages/damage and quality, sort cases for stocking or product preparation and code-date all case items in the cooler/freezer.
3. To order frozen products and supplies to eliminate out-of-stocks while maintaining the desired frozen turns.
4. To clean store floors, case, cooler and shelves.  Safely use cleaning equipment and chemicals.
5. To load stocking carts/pallets, transport cases to sales floor either on stocking carts or pallets, match the case strip to the shelf/case tag/stock, place merchandise in the designated case/shelf/display position/area, check the product code/freshness date and "face/front"/ rotate the front row of each display.
6. To assure the safety of self, customers and co-workers by understanding and practicing store safety rules and notifying a supervisor of any potential hazard immediately.  Pick up/remove all broken containers, packing materials/boxes from the sales floor or customers’ pathway immediately.
7. To understand the operation, safety requirements and restraints of a baler, case cutter, pallet jack and forklift (must be 18 years or older to operate the pallet jack, forklift and baler).
8. To count and record individual items of merchandise for inventory.
9. To move damaged/unsalable and "returnable" products from case/shelves to the backroom, sorting the materials into bins or for return to the damage reclaim center.
10. To change signs, light bulbs, tags and price markers on the case/shelf display.
11. To orient and train new employees on work methods.
12. To follow the weekly display plan for case merchandising and ad promotion.
13. To check case and cooler temperatures 4 times daily utilizing the time keeping system to record each check.
14. To file all invoices after recording on the purchase record.
15. To perform miscellaneous tasks assigned by supervisors and mangers, substituting for absent workers and performing any additional tasks necessary to provide products and services to customers.

QUALIFICATIONS:

REQUIRED:

1. Basic mathematical ability (add, subtract, multiply, divide) and ability to count.
2. Able to give/receive complex verbal instructions/descriptions to/from supervisors/co-workers/employees concerning store/department policy/procedures and use of equipment.
3. The ability to read and write English.  Able to read instructions, merchandise labels, warehouse order codes, numbers, reports, printed paper and forms.
4. Make judgments concerning the placement of merchandise on the shelf/display (spatial relationship), case-opening procedures, extent of unsalable product damage and ordering of new items.
5. Able to open cases and stock so that product will not be damaged.
6. Able to clearly price-mark/label products for customers and cashiers.
7. Good interpersonal communications.

PREFERRED:

1. High school diploma or equivalent.
2. Prior experience in a related type job.
3. Prior experience operating a baler, case cutter, cleaning/sanitation equipment, pallet jack and forklift.

TASKS OF THE JOB – This position generally involves:

1. Mobility:

• To move cases from pallets to backroom to sales floor, cardboard/packing material to the backroom, excell cases/damaged product from the sales floor to the backroom and to bring supplies /product/maintenance equipment and return, maximum of 100 yards.

• To check the case/cooler/freezer temperature 4 times daily, approximately 100 yards.

1. Work on tile or concrete floor for a maximum of 8 hours in duration.
2. Lift a maximum of 50 lbs. from 6 inches to 84 inches on to overhead/cooler/freezer storage rack.
3. Move a maximum of 50 lbs. up to 15 yards.
4. Reach forward/down up to 36 inches attain/place merchandise, to stock product and to clean shelves/floor area.
5. Perceive cases, case-cutter edge, case strips, shelf location, product size/ description, customers, co-workers, shelf tags, labels on products, stocking carts, temperature controls, invoice/packing slips, code date, reports, packaging materials, debris on floor, aisle markers, and signs.
6. Perceive color difference of product and product labels.
7. Respond to the sound of baler/pallet jack/forklift/cleaning-equipment operation.
8. Communicate with and respond to customers, vendors and co-workers.
9. Use and respond to the intercom/phone system.
10. Read case labels/strips, signs, tags, shelf signs, code-dates, invoices, temperature gauges, reports, numbers, aisle markers, equipment and chemical-warning labels, department forms, and employment records/forms.
11. The Frozen Manager will perform the same Tasks of the Job as the Food Clerk Stocker while substituting as part of the work crew or as past of the training program for new employees.  (See Food Clerk (Stocker) job description.)

WORK ENVIRONMENT:

Inside work with extreme variations in temperature, dust and humidity from back door/compressors/cooler/freezer/preparation area.