Front Office Staff

Reposted Yesterday
Be an Early Applicant
South Jakarta City, Jakarta, IDN
In-Office
Entry level
Healthtech • Other • Professional Services • Financial Services
The Role
Greet and assist visitors, maintain a tidy front desk, provide timely customer service, handle complaints and emergencies, supervise/train front office and security staff, use EHR and office software, and adapt in a fast-paced hospital environment.
Summary Generated by Built In
Uraian Perusahaan

Siloam Hospitals Asri telah menggunakan bermacam teknik dan teknologi yang canggih untuk memberikan layanan bedah terbaik pada para pasien yang mengalami gangguan prostat, tumor urothelium, batu ginjal, ataupun keluhan-keluhan urologi lain.  Rumah sakit ini berdiri sejak tahun 2008 dan sekarang telah menjadi rumah sakit bedah urologi terbaik di Indonesia.

Uraian Pekerjaan

•The receptionist's goal is to handle any questions visitors have, and put them in first contact with relevant people within the hospital.

•Ensure the front desk is tidy and has all necessary stationery and materials (e.g. pens, forms and informative leaflets).

•Train, supervise and support company staff, including receptionists, security guards and call center agents.

•Ensure timely and accurate customer service.

•Handle specific customer complaints and requests.

•Troubleshoot emergencies.

•Minimum Highschool Graduate/ Diploma (D3) Degree from Healthcare Administration, Business Administration, or any related major

•Healthcare Administration, Business Administration, or any related major

•Excellent interpersonal skills with the ability to provide exceptional customer service and handle patient interactions with professionalism and empathy.

•Familiarity with front office management software, electronic health records (EHR) systems, and Microsoft Office Suite (especially Excel and Word).

•Familiarity with front office management software, electronic health records (EHR) systems, and Microsoft Office Suite (especially Excel and Word).

•Ability to handle a fast-paced environment and adapt to changing circumstances or unexpected challenges.

 

 

 

 

 

Kualifikasi

•Minimum Highschool Graduate/ Diploma (D3) Degree from Healthcare Administration, Business Administration, or any related major

•Excellent interpersonal skills with the ability to provide exceptional customer service and handle patient interactions with professionalism and empathy.

•Familiarity with front office management software, electronic health records (EHR) systems, and Microsoft Office Suite (especially Excel and Word).

•Familiarity with front office management software, electronic health records (EHR) systems, and Microsoft Office Suite (especially Excel and Word).

•Ability to handle a fast-paced environment and adapt to changing circumstances or unexpected challenges.

 

 

 

 

 

Informasi Tambahan

[HATI-HATI PADA PENIPUAN]

Siloam Hospitals Group kembali mengingatkan untuk tetap berwaspada pada modus penipuan yang mengatasnamakan Siloam!
Siloam tidak pernah memungut biaya apapun maupun bekerjasama dengan agen perjalanan dalam proses rekrutmen.

Skills Required

  • Highschool graduate or Diploma (D3) in Healthcare Administration, Business Administration, or related major
  • Excellent interpersonal skills and ability to provide exceptional customer service with professionalism and empathy
  • Familiarity with front office management software
  • Familiarity with electronic health records (EHR) systems
  • Proficiency in Microsoft Office Suite (especially Excel and Word)
  • Ability to handle a fast-paced environment and adapt to changing circumstances
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The Company
10,287 Employees
Year Founded: 1996

What We Do

Siloam Hospitals Group, operating as PT Siloam International Hospitals Tbk, is the largest private hospital network in Indonesia. The company provides comprehensive healthcare services through an extensive network of hospitals, featuring international standard facilities and professional medical personnel. Its mission is to deliver high-quality, accessible healthcare across Indonesia, combining professional medical expertise with state-of-the-art medical equipment.

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