The Hoxton, Bengaluru City
We are looking for a Front Office Executive to join our dynamic team for The Hoxton Bengaluru City.
The Hoxton is opening its very first neighbourhood hotel in Asia, coming to India’s Bengaluru city centre in 2026. This is a major milestone for the brand as it ventures into a new continent entirely and we are now looking for a brilliant leadership team to help bring this lifestyle brand to the market.
Located in the heart of the city centre, The Hoxton, Bengaluru City will bring its undeniable brand DNA and guest experience to India’s “Silicon Valley”, a high-tech city filled with parks and gardens and known for its vibrant cafe and pub culture - very apt for a brand that was founded in London!
The hotel will feature 149 bedrooms in a variety of The Hoxton’s well-loved room categories and the lobby will have a vibrant all-day dining restaurant & bar. Topping off the hotel we will have a rooftop pool and bar, large scale function rooms and The Apartment - The Hoxton’s unique meeting & events concept
More about us…
The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.
What's in it for you...
- The opportunity to work with an exciting new hospitality concept in Bangalore and have a real impact on its success.
- Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Become part of a team that’s very passionate about creating great hospitality experiences.
- Great discounts across the entire Ennismore family (which you get to keep even if you decide to leave us!).
- A competitive package and plenty of opportunity for development.
What you’ll do…
- Deliver a warm, friendly and memorable welcome to every guest, creating a first impression that reflects The Hoxton's personality and style.
- Manage guest arrivals, departures and room allocations efficiently while ensuring accuracy in all Front Office procedures.
- Build genuine connections with guests, anticipating their needs and creating personalised experiences throughout their stay.
- Handle guest enquiries, requests and feedback with confidence, professionalism and a solutions-focused attitude.
- Maintain an excellent knowledge of the hotel, local neighbourhood and city to provide recommendations and enhance the guest experience.
- Promote hotel facilities, restaurants, bars and experiences while identifying opportunities to upsell rooms and services.
What we’re looking for…
- Individuals. You're looking for a place where you can be you; no clones in suits here.
- Passion for hospitality – whether that's a drink, a meal, an event or a bed for the night.
- You're all about having a positive impact on the people you interact with, leaving them with a memorable experience.
- You're not precious. We leave our egos at the door and help get things done.
- You're up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together, we'd have a good time and share a few laughs.
- You want to be part of a team that works hard, supports each other and has fun along the way.
- Previous experience in Front Office or Guest Services within a hotel environment is preferred.
- Knowledge of Opera Cloud or similar Property Management Systems.
- Excellent communication skills with a confident, friendly and professional approach.
Skills Required
- Passion for hospitality
- Positive impact on guests and creating memorable experiences
- Team player, supportive and adaptable
- Willingness to try different tasks and work in a fast-paced environment
- Previous experience in Front Office or Guest Services within a hotel environment
- Knowledge of Opera Cloud or similar Property Management Systems
- Excellent communication skills; confident, friendly and professional approach
- Maintain excellent knowledge of the hotel, local neighbourhood and city
- Ability to handle guest enquiries, requests and feedback professionally and with solutions-focus
- Manage guest arrivals, departures, room allocations and ensure accuracy in front office procedures
- Promote hotel facilities, restaurants, bars and identify upsell opportunities
What We Do
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
