The Front office Coordinator is responsible for appointment scheduling, answering telephones, greeting and receiving patients and visitors, patient check-in and out, creation of patient charts, maintaining office supplies, entering patient diagnosis codes into the computer system, making deposits, maintaining and accurately filing the office medical records, and serving a supervisory function to the front office staff. Duties also include retrieving and delivering charts or information to requesting parties, filing charts, organizing chart audits and other information on a timely day to day basis. Responsible for the coordination of front office operations and balance the daily receipts.
Preferred QualificationsHigh school diploma. Minimum of 5 years experience preferred as medical assistant in a physician office setting. Certification in medical assisting or related field from an accredited program strongly preferred. Excellent verbal and written communication required, telephone etiquette, customer relations’ skills, CPT and ICD Coding. Computer literate. Manual dexterity and visual acuity necessary to utilize the PC and calculator; ability to sit for prolonged periods of time; verbal communication and hearing ability to communicate with a multitude of patients and customer.
Skills Required
- High school diploma
- Minimum of 5 years of experience as a medical assistant in a physician office setting
- Certification in medical assisting or a related field from an accredited program
- Excellent verbal and written communication skills
- Telephone etiquette and customer relations skills
- CPT and ICD coding knowledge
- Computer literacy
- Manual dexterity and visual acuity for PC and calculator use
- Ability to sit for prolonged periods
- Verbal communication and hearing ability to communicate with patients and customers
What We Do
Jackson Hospital in Montgomery, Alabama is a non-profit community health network including a 344-bed acute care hospital, a multi-specialty physician clinic, an ambulatory surgery center, and a freestanding imaging center. Its mission is to provide superior healthcare in a safe, compassionate environment while fulfilling its charitable obligation as a not-for-profit organization.
