Northwestern Counseling & Support Services is seeking a Front Office Assistant to join our team! The ideal candidate would be able to work a flexible schedule between the hours of 7:30am – 5pm Monday and Friday, and 7:30am – 7pm Tuesday, Wednesday, Thursday.
Responsibilities include:
- Greeting clients
- Managing a multi-line phone system
- Navigating the electronic medical records & automated scheduling software
- Maintaining multiple priorities in a fast-paced environment
- Maintaining strict client and operational confidentiality
Requirements:
- Proficiency in the use of modern technology
- Reception/customer service experience
- Health care administration/medical records management experience
- High School Diploma or equivalent
- Ability to work independently and with a variety of personalities
- Positive attitude
- Strong oral and written communication skills
Candidates who are solution-focused, detail-oriented, self-motivated, and have a desire for continuous learning will be considered.
At NCSS, we offer a comprehensive benefits package that includes perks such as medical and dental coverage, an employer-matched retirement plan, and educational support. Additionally, for those who qualify, this position provides an opportunity for $5,000 in student loan forgiveness upon the successful completion of your 6-month introductory period. We invite you to become a valued member of our team at NCSS, a 2025 Best Places to Work in Vermont!
EOE
Hiring rate is based on experience, education, and internal equity. Final compensation will be determined in accordance with NCSS policy and applicable laws.
QualificationsHigh School Diploma or equivalent with or without experience.
Skills Required
- Proficiency in the use of modern technology
- Reception / customer service experience
- Health care administration / medical records management experience
- High School Diploma or equivalent
- Ability to work independently and with a variety of personalities
- Strong oral and written communication skills
- Maintain strict client and operational confidentiality
- Flexible availability to work between 7:30am-5pm (Mon/Fri) and 7:30am-7pm (Tue-Thu)
- Solution-focused, detail-oriented, self-motivated, desire for continuous learning
- Positive attitude
What We Do
Northwestern Counseling & Support Services (NCSS) is a private, non-profit human services agency serving Franklin and Grand Isle Counties in Vermont. Its mission is to ensure that residents have access to high-quality services that promote healthy living and emotional well-being, providing a comprehensive range of mental health and support services for individuals and families.
