Provide customer service, assist with management of the department, maximize all financial opportunities, and assume the management responsibilities in the absence of the Manager and Assistant Manager. Demonstrate the Company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities- Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
- Guarantee customers receive fast and friendly checkout service by assisting them to the shortest line and unloading purchases
- In the absence of Customer Service Manager, Customer Service Assistant Manager, and Customer Service Relief Assistant Manager:
- Provide peer coaching for all cashiers following best practices
- Maintain compliance with corporate policies, shrink control guidelines, checkstand maintenance/layout, safety guidelines/standards, and labor agreements
- Respond to customer situations as a result of system problems and cashier needs, including performing cashier functions, when required
- Monitor the 15-minute chart and schedule
- Audit Playland operational standards
- Promote and follow Company initiatives
- Respond to verbal customer comments/complaints/requests
- Complete customer incident and associate incident/accident report forms
- All store management work with associates to manage all common associate areas (i.e. break rooms and training areas) to make sure they are inviting in appearance and reflect “Our People Are Great”
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Minimum
- High school diploma or general education degree (GED) plus a minimum of six months Fred Meyer cashier experience and one-two years related retail experience; or combination of relevant education and experience
- Minimum 18 years of age/19 in Idaho and Alaska
- Ability to pass drug test
- Ability to work in a fast-paced environment
- Ability to work weekends on a regular basis
- Ability to travel independently on a rare basis
- Maintain confidentiality
- Accuracy/attention to detail
- Ability to organize/prioritize tasks/projects
- Valid driver's license
- CPR/first aid certification
Desired
- Knowledge of Fred Meyer policies, procedures, and organizational structure
Skills Required
- High school diploma or GED, plus at least six months of Fred Meyer cashier experience and one to two years of related retail experience, or an equivalent combination of education and experience
- Minimum age of 18, or 19 in Idaho and Alaska
- Ability to pass a drug test
- Ability to work in a fast-paced environment
- Ability to work weekends regularly
- Ability to travel independently on a rare basis
- Ability to maintain confidentiality
- Accuracy and attention to detail
- Ability to organize and prioritize tasks and projects
- Valid driver's license
- CPR and first aid certification
- Knowledge of Fred Meyer policies, procedures, and organizational structure
Kroger Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kroger and has not been reviewed or approved by Kroger.
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Healthcare Strength — Healthcare coverage in many union divisions has been protected or improved in recent contracts, with some regions avoiding proposed cuts and others expanding spousal coverage and strengthening short‑term disability. Mental‑health resources and 24/7 access are also emphasized, supported by third‑party recognition in recent years.
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Retirement Support — Retirement options include a company 401(k) with a match and, in many union roles, access to pension or variable annuity plans that have been stabilized through recent agreements. Match levels and pension participation vary by division and role, so specifics require local confirmation.
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Wellbeing & Lifestyle Benefits — Education assistance through “Feed Your Future” offers substantial tuition support for both part‑ and full‑time associates, alongside free financial coaching. Perks such as associate discounts and periodic Boost membership offers add incremental value to total rewards.
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What We Do
At Kroger, we believe no matter who you are or how you like to shop, everyone deserves affordable, easy-to-enjoy, fresh food. This idea is embodied in our simple tagline—Fresh for Everyone™. Kroger ranks as one of the world’s largest retailers. We are nearly half a million associates across 2,800 stores in 35 states operating two dozen grocery retail brands and 34 manufacturing and 44 distribution locations, all dedicated to living our Purpose: to Feed the Human Spirit™. Together, we serve more than 11 million customers daily in our stores and online through convenient e-commerce options like pickup, ship and delivery, serving America through food inspiration and uplift. Customers love Our Brands, including the popular Kroger®, Private Selection® and Simple Truth® brands. Our own manufacturing plants produce many of Our Brands products, including breads, dairy products, meat and thousands of grocery items. We also believe in and are committed to doing our part to create #ZeroHungerZeroWaste communities by 2025.
