Front Desk

Posted 4 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
28K-30K Hourly
Mid level
Healthtech
The Role
Manage dental front desk operations by greeting patients, answering phones, scheduling dentist and hygienist appointments, verifying insurance, confirming visits, addressing billing questions, submitting claims, and following up on unscheduled care appointments.
Summary Generated by Built In

Location:

Gotham Dental

Location: New York, NY

Position: Dental Front Desk

Pay Range: $28-30

Job Summary:

We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist.  In addition, you’ll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast-paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you. Visit our website at; www.guardiandentistry.com

Primary Job Responsibilities:

  • Completes daily insurance verifications for all scheduled patients
  • Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
  • Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
  • Confirm all future appointments
  • Assist patients with billing questions
  • Submit Insurance Claims with proper attachments and narratives. 
  • Follow-up with unscheduled recare/treatment appointments. 

Qualifications:

  • 2-3 years experience preferred
  • Associates Degree preferred
  • Outstanding professionalism, high moral standards, and a self-motivated work ethic
  • Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
  • Driven personality to want to strive to be the best in your profession and provide the best care for our patients. 

Compensation & Benefits:

  • Guaranteed Hourly Rate
  • Paid Vacation & Paid Holidays
  • 401k Program: with matching contributions
  • Benefits: (offered at 30 hours or more)
  • Competitive health, dental, and vision plan
  • Life Insurance and Disability Insurance 
  • Flexible Schedules

FLSA Status:

Non-Exempt

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.

Skills Required

  • 2-3 years of experience
  • Associate degree
  • Outstanding professionalism and high moral standards
  • Self-motivated work ethic
  • Strong communication and interpersonal skills
  • Ability to build trusting relationships with coworkers and patients
  • Driven personality and commitment to providing excellent patient care
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The Company
1,700 Employees
Year Founded: 2018

What We Do

Guardian Dentistry Partners operates a multi-state dental-care network and partnership platform. Its public materials list affiliated locations across Alabama, Florida, Maryland/Virginia/DC, Michigan, New Jersey/Pennsylvania, New York, North Carolina/South Carolina, and Texas. The organization also employs a support team, with many roles offered remotely, indicating centralized operational support for its dental network, practices, and regional teams throughout the United States.

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