Volunteers of America–Greater New York (VOA–Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays.
Our staff are at the heart of this work, creating meaningful change every day. If you’re passionate about making a difference and joining a mission-driven team, we invite you to explore this opportunity.
We are currently seeking qualified candidates for the following position:
Position: Front Desk Supervisor
The Front Desk Supervisor coordinates the operation of the program during the assigned shift.
Legacy Family Residence is a transitional family shelter located in the Bronx, where residents learn essential skills that enable them to meet the challenges of everyday life. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/transitional-housing
Location: Brooklyn, NY 11236
Minimum Qualifications:
- High school diploma or GED preferred.
- One year of relevant experience working in a similar capacity in a social services setting.
- Must possess good interpersonal skills and basic computer knowledge.
Certifications that are required upon hire in accordance with regulatory mandates:
- Security License
- Fire Guard (F-80)
Certifications that are required within 90 days of hire – VOA will cover the cost:
- CPR/First Aid
- Fire Guard (F-02)
Front Desk Supervisor Principal Responsibilities:
- Directs all front desk staff activities to ensure adherence to policy and procedures.
- Ensure proper documentation of front desk activities.
- Provide emergency assistance to residents as needed and supervise incident management system.
- Monitor building safety.
- Conduct rounds at residence as assigned.
We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:
- Medical, Dental, & Vision Coverage
- Prescription Coverage
- Life Insurance
- Retirement Plan
- Tuition Reimbursement
- Paid Time Off, including a Paid Birthday Holiday
And much more!
To learn more about our staff, culture and much more, copy and paste our website link into a browser: https://www.voa-gny.org/our-staff-and-culture/
VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!
Skills Required
- High school diploma or GED
- One year of relevant experience in a similar capacity within a social services setting
- Good interpersonal skills
- Basic computer knowledge
- Security License upon hire
- Fire Guard F-80 certification upon hire
- CPR and First Aid certification within 90 days of hire
- Fire Guard F-02 certification within 90 days of hire
What We Do
Volunteers of America-Greater New York (VOA-GNY) is an anti-poverty nonprofit serving people experiencing or at risk of homelessness across New York City, Northern New Jersey, and Westchester County. Through more than 60 programs, it provides emergency, transitional, and permanent supportive housing, along with health, wealth-building, veterans, disability, youth, and other human services. Its vision is to end homelessness in Greater New York.
