Front Desk Receptionist

Posted Yesterday
Be an Early Applicant
Newton, MA, USA
In-Office
17-18 Hourly
Junior
Other
The Role
Welcomes residents, guests, and visitors; provides professional front-desk service; coordinates community communications; manages multiple tasks; maintains a welcoming image; and supports resident and guest experiences. Requires strong telephone communication, attention to detail, multitasking, and a passion for serving people.
Summary Generated by Built In

Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! 

We are hiring a Front Desk Receptionist to join our team! Is personalized service your specialty? Our Front Desk Receptionist is the face of the business and key to each resident and guest experience. This front desk role is for those who love hospitality. 

 

Responsibilities include but are not limited to:

  • Exemplifies the Benchmark culture of Elevating Human Connections with every interaction.
  • Provides an excellent first impression to residents and guests projecting a welcoming, professional image at all times.
  • Functions as the "hub" of communications throughout the community for our residents, visitors and staff.
  • Is a high level multi-tasker, able to manage numerous tasks/projects simultaneously.
  • Pays great attention to detail, is observant and intuitive.
  • Hotel/Resort experience a plus.
  • Demonstrated passion for serving people.

 

 

Hourly rate: $17-$18.25

Requirements:

  • High school diploma or general education degree (GED) preferred.
  • One to three years customer service experience and/or training; or equivalent combination of education and experience.
  • Excellent telephone communication skills

As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: 

  • 8 holidays & 2 floating holidays
  • Discounted Meal Program
  • Paid Training & Company-provided Uniforms
  • Associate Referral Bonus Program
  • Physical & Mental Health Wellness Programs
  • 401k Retirement Plan with Company Match
  • Medical, Vision & Dental Benefits
  • Tuition Reimbursement Program
  • Vacation and Health & Wellness Paid Time Off

*Eligibility may vary by employment status 

Skills Required

  • High school diploma or GED
  • One to three years of customer service experience and/or training, or equivalent education and experience
  • Excellent telephone communication skills
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The Company
HQ: Waltham, MA
6,300 Employees
Year Founded: 1997

What We Do

Benchmark Senior Living is a Northeast senior-housing and care provider operating more than 65 communities across nine states. Its offerings include independent living, assisted living, mind and memory care, continuing-care retirement communities, and respite care. The company emphasizes personalized, needs-based services and a mission of transforming lives through human connection, while supporting residents, families, and associates through its care-focused values.

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