Front Desk Receptionist

Posted Yesterday
Be an Early Applicant
Lexington, MA, USA
In-Office
20-22 Hourly
Entry level
Hospitality
The Role
Provides front desk reception for a senior living community, including answering phones, greeting visitors, handling administrative duties, and liaising between families and department managers. The role requires personable communication, customer service, computer and phone skills, dependability, and compassion for seniors. This is a part-time position scheduled every other weekend from 7 a.m. to 3 p.m.
Summary Generated by Built In

Come thrive with us at our exquisite Senior Living Community, Waterstone of Lexington! We are NOW HIRING a Front Desk Concierge/Receptionist at our extraordinary senior living community!

*PART-TIME, 7am-3pm every other weekend (Saturday/Sunday)

What Makes Waterstone a Great Place to Work?

Working at EPOCH Senior Living is rewarding and purpose-giving! Do you want to thrive at work in an upbeat, fun and friendly work culture that is life-giving to others? Our team members inspire each other as we honor the lives of the generation before us. We understand the key to success is in hiring talented, dedicated, and knowledgeable individuals who share our mission, and we want you!

If you are dependable, compassionate, and genuinely interested in making life healthier and happier for seniors, you would find the perfect fit at EPOCH Senior Living! Here, you’ll find close-knit teams of remarkable people working together at our network of premier senior living communities throughout the Northeast – all with the common goal of delivering an exceptional senior living experience for our residents.

At EPOCH Senior Living communities, we pride ourselves on being a place where team members feel valued, creativity is fostered and employees and residents feel connected like family.

Why Choose EPOCH Senior Living?

We offer competitive pay and a generous benefits package for full-time team members that starts on the 1st of the month following the date of hire and 30 hours per week! Ask us about the benefits we offer to our part-time team members. We understand the importance of family and encourage a work/life balance. We offer paid time off, sick time, 7 paid holidays and 3 floating personal holidays per calendar year.

Full-Time Benefits Package 

  • Medical Plans and Dental Plans with Blue Cross Blue Shield
  • Vision Plan 
  • Flexible Spending Accounts
  • 401(K) Auto Enrollment through Fidelity after 30 days with a discretionary company match
  • $50,000 Life Insurance Policy
  • VOYA Voluntary Benefits Critical Illness and Accident
  • Verizon Cell phone Discount
  • Wishbone Pet Insurance Discount
  • Training and Growth Opportunities
  • Tuition/Certification Reimbursement with Annual Amount of $500. English Language Classes Applicable
  • Free Parking 
  • $1,500 Refer a Friend Bonus Incentive

Responsibilities

  • The front desk reception is responsible for answering phones, reception, greeting visitors and administrative responsibilities. 
  • The front desk concierge works with families and liaisons between department managers. 

Qualifications

  • Candidates must be pleasant, able to work with others and some office experience helpful. 
  • Must be outgoing and personable, good communicator, courteous and have excellent customer service skills. 
  • Computer and phone experience required. 
  • Some experience in a Senior Living or Assisted Living community is helpful.

If you have a strong passion for seniors, we invite you to become part of an EPOCH team!

“I love knowing that I’ve made a positive impact on my residents or coworkers. Sometimes it’s as small as a hug, a compliment, or spending a little extra time…I call that my second paycheck!”

– Eileen, Dietary Aide at Bridges® Nashua

You may contact Jessica Kennedy, Corporate Recruitment Manager at 617-930-9069 for any questions.

Waterstone of Lexington
55 Watertown St
Lexington, MA 02421

Pay range: $20.00-$22.00 per hour

Walk-In’s Welcome!

www.epochsl.com

About EPOCH Senior Living

Founded in 1997, EPOCH Senior Living operates a network of senior living communities throughout the Northeast, including Bridges® by EPOCH, Waterstone Senior Living, and Rivermere Senior Living. Across our communities, team members play an essential role in creating welcoming environments where residents receive attentive care and personalized support alongside opportunities to remain active and engaged. Every team member makes a valuable contribution to curating the resident experience.

Bridges® by EPOCH is New England’s largest stand-alone memory care assisted living provider. Waterstone Senior Living offers luxury senior living for adults 62 and over, while Rivermere Senior Living offers independent living, assisted living, and memory care.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Skills Required

  • Pleasant, dependable, compassionate, and able to work well with others
  • Outgoing and personable with strong communication skills
  • Courteous with excellent customer service skills
  • Computer and phone experience
  • Some office experience
  • Experience in a senior living or assisted living community
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The Company
Year Founded: 2022

What We Do

Waterstone of Lexington is a luxury senior living community for adults 62 and over, offering premier independent living and customized assisted living services. The community emphasizes a high-end, hospitality-oriented experience with a continuum of care on site, including a wide range of amenities, wellness programs, and personalized concierge services designed to promote an active and fulfilling lifestyle for its residents.

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