The front desk receptionist provides daily ongoing support on all front desk matters and is responsible for the performance of all clerical and administrative duties as outlined below.
REPORTS TO: Senior Division Coordinator
LOCATION: 692 Blake Ave, Brooklyn, NY 11207
HOURS: 35 Hours/Week, Non-Exempt (Monday-Thursday 10a-6p and Friday 9a-5p)
Salary: $40,000 / year - $50,000 / year
MAJOR DUTIES:
- Provide front desk office support as needed but not limited to answering and appropriately directing incoming calls and visitors.
- Sort and distribute incoming and outgoing general mail.
- Receive packages (Amazon, FedEx, etc.)
- Process clerical material, including but not limited to typing, making copies, and filing program and administrative correspondence and email updates.
- Assist in entering data into the appropriate system as needed (Excel, DOP Connect)
- Responsible for updating front desk material for distribution to visitors such as fliers and referrals posting.
- Maintain inventory of office, kitchen, and building supplies.
- Attend all relevant meetings, trainings, and workshops as needed
- Assist with the preparation of petty cash, metro cards, check request, and credit card reconciliation
- Responsible for the agency vehicle sign-out log, checklist, and maintenance update
- Responsible for updating and managing the Building Calendar to reflect request submitted for space, office, and van reservation.
- Additional tasks as needed
QUALIFICATIONS:
- High School Diploma or GED required.
- Associate degree preferred.
- Two years' related administrative experience preferred.
- Proficient in Microsoft Office, Excel, Outlook, Intranet engines, databases and hand-held devices.
- Excellent communication skills, including ability to communicate clearly, effectively and collaboratively with all levels of staff, program participants and community members.
- Commitment to working toward positive community change.
- Valid, clean NYS driver’s license preferred.
- Bilingual Spanish English preferred.
- Commitment to work from a strength based, trauma informed youth and family development perspective.
Skills Required
- High School Diploma or GED
- Associate degree
- Two years related administrative experience
- Proficient in Microsoft Office, Excel, Outlook, Intranet engines, databases and hand-held devices
- Excellent communication skills with staff, program participants and community members
- Commitment to working toward positive community change
- Valid, clean NYS driver's license
- Bilingual Spanish and English
- Commitment to strength-based, trauma-informed youth and family development perspective
What We Do
Good Shepherd Services is a non-profit organization dedicated to helping children, youth, and families in New York City overcome challenges and gain skills for success. Through over 100 high-quality programs, they provide effective services that deepen connections within families, schools, and neighborhoods, working closely with community leaders to advocate for their participants and create a better city for all.
