Front Desk at Drybar Prosper

Posted 2 Days Ago
Be an Early Applicant
Prosper, TX, USA
In-Office
5-12 Hourly
Junior
Beauty
The Role
Welcomes and checks in clients, manages front desk operations, payments, scheduling, phones, and client profiles. Supports shop flow, stylist coordination, cleanliness, and daily operations. Recommends and sells products, tools, and memberships while maintaining retail displays and inventory. Serves beverages, helps train new team members, attends meetings, and delivers a friendly, personalized customer experience in a fast-paced salon environment.
Summary Generated by Built In
Overview

At Drybar Prosper, we specialize in one thing and do it better than anyone else: blowouts. Our philosophy is simple—No cuts. No color. Just blowouts. We're looking for friendly, enthusiastic Sales Associates who are passionate about customer service and thrive in a fast-paced, team-oriented environment.


As a Bartender at Drybar Prosper, you're the face of the client experience—from check-in to check-out. You ensure smooth shop flow, follow Bartender Non-Negotiables, and support daily operations and sales. You play a critical role in delivering exceptional service and maintaining a fun, efficient, and professional atmosphere.


Must have evening and weekend availability. Shifts are from 6:45am - 2:00pm or 2:00pm - 8:00pm.

Why You’ll Love Working at Drybar:
  • Competitive pay – Start at $12 per hour based on experience
  • Lucrative commissions – 10% on product sales
  • Free Blowouts Monday-Wednesday
  • Bonus incentives - $5–$10 for each membership sold 
  • Employee discounts on all retail products
  • Flexible scheduling
  • Growth opportunities – Clear career path and ongoing professional development
  • Fun, positive work culture

Drybar is proud to be an equal opportunity employer. We comply with all federal, state, and local laws regarding background checks and employment eligibility.

Key Responsibilities
  • Client Experience & Front Desk Operations
    • Greet and check in/out clients using Booker
    • Manage client profiles and troubleshoot scheduling or POS issues
    • Handle payments, tips, and commissions with integrity
    • Answer phones and voicemails promptly
    • Review client notes to ensure personalized service
  • Shop Flow & Team Support
    • Pair clients with stylists and manage break schedules when needed
    • Support shop management in maintaining smooth daily operations
    • Serve complimentary beverages and engage clients to create a bar-like vibe
    • Maintain clear communication with team and leadership
  • Sales & Product Knowledge
    • Recommend and sell products, tools, and memberships
    • Restock and maintain retail displays
    • Support merchandising and inventory tasks
  • Cleanliness & Standards
    • Maintain shop cleanliness and complete assigned side work
    • Follow all opening, closing, and shift duties
  • Training & Culture
    • Help onboard and train new Bartenders
    • Contribute to a positive, team-first culture
    • Attend mandatory meetings and uphold Drybar’s 10 Core Values

What We’re Looking For:
  • 1+ years of customer service experience in a fast-paced environment(e.g., retail, front desk, hospitality, or salon/spa)
  • Experience with point-of-sale (POS) systems preferred
  • High school diploma or equivalent
  • Ability to multi-taskproblem-solve, and maintain composure under pressure
  • Must be able to stand/walk for 6–8 hours per shift
  • A strong track record of delivering exceptional customer experiences
  • Technically savvy and comfortable with front desk operations
  • Professional, friendly, and team-oriented demeanor
Legal Disclaimer©2023 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.

Skills Required

  • At least 1 year of customer service experience in a fast-paced environment
  • High school diploma or equivalent
  • Evening and weekend availability
  • Ability to stand and walk for 6 to 8 hours per shift
  • Ability to multitask, problem-solve, and remain composed under pressure
  • Strong track record of delivering exceptional customer experiences
  • Technically savvy and comfortable with front desk operations
  • Professional, friendly, and team-oriented demeanor
  • Experience with point-of-sale systems
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The Company
2,300 Employees
Year Founded: 2010

What We Do

Drybar operates an upscale salon chain centered on professional blowouts and premium hair care. Its signature service is washing and blow-drying hair, deliberately excluding cuts, color, and treatments. Founded from a single Brentwood salon, the concept expanded into more than 200 locations across the United States, complemented by a branded product line sold through major beauty retailers such as Sephora and Ulta.

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