Front Desk Coordinator

Job Description

Discover Your Future with Embry-Riddle Aeronautical University!

Embry-Riddle: A Global Leader in Aviation and Aerospace

With vibrant campuses in Daytona Beach, FL and Prescott, AZ, plus a Worldwide network across approximately 120 locations, Embry-Riddle stands as the world’s largest aviation and aerospace university. For over 95 years, we've been pioneering education in STEM fields, serving over 11,600 residential students and 19,200 globally in the 2023-24 academic year with cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space.

Perks Await You at Embry-Riddle!

• Generous Time Off: Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year’s Day.
• Personal Leave: Relax with 12 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution – with no vesting period.

Embry-Riddle Aeronautical University recognizes the value of diversity and is dedicated to fostering a positive climate in which all students, faculty, and staff are encouraged in their professional, social, and intellectual pursuits. Embry-Riddle is committed to providing equal employment opportunity and affirmative action for qualified individuals. The University does not tolerate discrimination on the basis of race, creed, color, religion, national origin, gender, sexual orientation, age, gender identity, genetic information, disability, protected veteran status, or any other status protected by federal, state, or local law.

Opportunity:

Join the Aviation and Aerospace vanguard! 

Step into a dynamic role with Embry Riddle Aeronautical University, where innovation meets opportunity. Be part of a leading institution that’s at the forefront of aviation, aerospace, and STEM education. We offer an exciting environment, cutting-edge projects, and the chance to influence tomorrow. Ready to make a difference? Take flight with Embry-Riddle and explore this diverse career opportunity today.

Job Description: Embry-Riddle is now hiring a Front Desk Coordinator for the Human Resources office located at our Daytona Beach campus and supporting employees all through the U.S. and internationally. We are seeking a proactive and detail-oriented individual to serve as the main point of contact for our dynamic, fast-paced Human Resources department. In this vital role, you will provide essential administrative support to our HR staff and directors while becoming a trusted resource for employees at all levels. Your knowledge of HR policies and procedures will enable you to assist staff effectively and address inquiries with confidence. You’ll also have the chance to conduct research and analysis on a variety of HR topics, offering valuable recommendations to our management team.

If you’re passionate about delivering excellent customer service and thrive in a continuous improvement environment, this is the perfect opportunity to make a meaningful impact while coordinating all facets of our front office!

Please note, The applicant review process will begin on January 6, 2025

Responsibilities include the following:

• Greet and assist faculty, staff, senior leaders and visitors with a warm and welcoming demeanor.
• Answer phone calls, manage inquiries, and redirect calls as necessary.
• Efficiently manage email including multiple generic accounts, providing timely, professional responses to all inquiries.
• Assist with HR event planning and coordination.
• Participate in continuous improvement efforts within the department and the university as a whole; this may include attending meetings, taking notes, performing follow-up, keeping projects on track, committee work, etc.
• Maintain an organized reception and kitchen area and ensure it is presentable at all times.
• Handle incoming and outgoing mail and packages.
• Perform data entry and maintain accurate records.
• Approve and audit community service and jury duty requests.
• Provide employee records upon request for verifications of employment and wages.
• Assist with various administrative tasks as needed

Qualifications

Required Qualifications:

• Minimum of 3-5 years of related administrative experience.
• High school diploma or equivalent; additional education is a plus.
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite and general office equipment
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Demonstrated time management skills
• Collaboration skills

Preferred Qualifications:

• Associates degree
• Previous experience in a front desk or customer service role

Required Skills, Knowledge, and Abilities:

• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite and general office equipment
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Demonstrated time management skills
• Collaboration skills

Application Instructions:

• To be considered, please include a resume, cover letter, and contact information for 3 professional references