Jobs at Embry-Riddle Aeronautical University

Provides personalized academic advising, individualized degree planning, student resource referrals, and support for persistence and degree completion. Serves as an experienced advising resource by facilitating training, mentoring colleagues, supporting quality assurance, and contributing to process improvements. Maintains accurate student records, applies university policies and degree requirements, manages competing priorities, and collaborates across departments to improve student and employee experiences.

Supports university accounting, reporting, analysis, reconciliations, journal entries, and month-end and year-end close activities for gifts, pledges, endowments, investments, and other financial areas. Prepares tax compliance workpapers for Forms 990 and 990-T and UBIT matters. Researches discrepancies, improves controls and processes, and collaborates across departments to maintain accurate, compliant financial information.

Supports the Student Support and Advising organization through administrative coordination, office operations, project tracking, event planning, facilities oversight, HR liaison duties, budget management, purchasing, travel coordination, reporting, scheduling, and inventory management. The role supports more than 30 staff members, coordinates vendors and university stakeholders, monitors departmental projects and budgets, and ensures compliance with institutional procedures.

Provides academic advising, degree planning, registration assistance, and student support at an Embry-Riddle site on Travis Air Force Base. Manages student records, local stakeholder relationships, course scheduling coordination, community events, compliance activities, site budgets, inventory, facilities, and university assets. Supports prospective and enrolled students while promoting university programs and maintaining effective community relations.

Provides Tier 2 technical support for LMS platforms, academic applications, integrations, web conferencing, and related hardware and software. Troubleshoots user issues, supports course quality assurance and publishing, manages term-start workflows, analyzes Canvas Data and Tableau reports, and uses automation tools and APIs to process updates. The role also creates documentation, evaluates educational technologies, tests integrations, maintains knowledgebase content, and collaborates with faculty, students, instructional technology teams, IT, and vendors.

Supports instructional design and development projects by creating, revising, managing, and evaluating online course content. Collaborates with instructional designers, media specialists, and producers to develop engaging learning solutions aligned with outcomes, adult learning principles, accessibility standards, and institutional design requirements. The intern contributes to content creation, interactive course development, stakeholder collaboration, and curriculum deliverables while gaining hands-on experience in instructional design.

Manages student involvement and orientation programs, including New Student Orientation, Homecoming, and Blue & Gold Week. Supervises an assistant director and graduate assistant, coordinates major campus events, supports student engagement and community building, and collaborates across student organizations, student government, fraternity and sorority life, and the Student Union. The role requires higher education student affairs experience, event coordination expertise, knowledge of student development and advising practices, and availability for evening and weekend work.

Supports the Office of Global Engagement’s financial and administrative operations across university campuses. Responsibilities include preparing and monitoring program budgets, reconciling travel expenses and procurement cards, processing payments, supporting students with financial transactions and aid, coordinating travel and program activities, tracking performance data, maintaining records, and assisting with communications and reporting.

Creates and optimizes personalized email and SMS communications for prospective student segments. Builds dynamic content using AMPscript, HTML, and conditional logic; analyzes audience performance metrics; identifies underperforming segments; and improves campaign ROI. Develops segmentation practices, collaborates with CRM analysts and university stakeholders, supports Salesforce Education Cloud implementation, and maintains dynamic content version catalogs.

Develops marketing communication strategies for prospective students, collaborates with digital, social media, and creative teams, and creates content including email copy, blog posts, newsletters, and articles. Sources student, faculty, and alumni stories, manages communication resources and content databases, maintains degree-specific playbooks, and ensures materials align with recruitment goals and university policies.

Processes, verifies, codes, and reconciles invoices, payment requests, expense reports, and supplier accounts. Ensures compliance with university policies, IRS regulations, and 1099 reporting requirements. Maintains supplier records, investigates invoice and purchase order issues, generates payment files and remittance information, monitors account balances, prepares monthly financial reports, and supports fiscal year-end closing and university accounting operations.

Provide academic counseling and degree planning to students from admission through graduation. Monitor progress, conduct advising sessions, manage ~350-400 student files, document records in university systems, perform outreach to promote retention, and liaise with faculty and campus offices to resolve academic issues.

Provides comprehensive academic advising and student support for undergraduate students from enrollment through graduation. Responsibilities include course selection, degree planning, registration assistance, degree-audit interpretation, transfer-credit guidance, academic-probation support, at-risk student outreach, progress monitoring, referrals, record maintenance, and collaboration with faculty and campus departments. The advisor also supports orientation, workshops, campus events, committees, and retention initiatives while maintaining confidentiality and compliance with university policies and accreditation requirements.

Creates and oversees prospective student communications across email, print, digital, and social channels. Develops email copy, blog posts, newsletters, articles, and other marketing content; identifies student, faculty, and alumni stories; manages communication strategies, content databases, degree-specific playbooks, and communication flows. Collaborates with enrollment marketing, digital, social media, creative services, and internal stakeholders to support enrollment initiatives.

Provide front-line, student-centered reception and administrative support for the Center for International Education. Manage inquiries, office operations, records, supplies, and basic reporting while supporting international student services, study abroad programs, and departmental communications.

Support faculty development and instructional quality for ERAU Worldwide by reviewing courses, observing teaching, designing and delivering professional learning, ensuring adherence to best practices and contractual standards, and participating in special projects to improve course management and student success.

Design, implement, administer, and support the university's enterprise LAN/WAN, wireless, voice, and telecom infrastructure. Monitor and troubleshoot network performance, support projects and campus deployments, coordinate cabling for construction, consult with stakeholders, document processes, and ensure high availability and compliance.

Evaluates students’ academic progress from admission through graduation, including transfer credits, course substitutions, degree audits, GPAs, transcripts, and graduation eligibility. Advises students on academic programs, policies, catalogs, and requirements; updates student records in Campus Solutions; processes grades, diplomas, degree postings, and verification letters; and supports registration, orientation, admissions, and commencement activities.

The Instructional Designer I is responsible for producing high-quality online courses, coordinating development activities, and collaborating with various teams to innovate learning solutions.

Install, maintain, troubleshoot, and repair campus irrigation systems (controllers, valves, piping, hydraulic components). Perform preventive maintenance, modify/expand systems, maintain as-built drawings, respond to emergency repairs, support water conservation, and ensure safe operation of irrigation equipment while working outdoors and following safety procedures.