We are looking for a Front Desk Coordinator to support customers, visitors, and internal teams with day-to-day questions and requests. Working remotely, you will help coordinate incoming calls and inquiries, manage information, and make sure requests are directed to the right team.
WHAT YOU WILL DORespond to incoming calls, messages, and general inquiries
Provide basic information and assistance to customers and visitors
Direct requests to the appropriate team or location
Schedule appointments and coordinate requests when needed
Maintain accurate records and contact information
Follow up on outstanding requests
Provide friendly and professional customer service
Previous front desk, customer service, administrative, or hospitality experience
Strong communication and organization skills
Friendly and professional approach
Comfortable handling calls, messages, and multiple requests
Good computer skills and ability to learn new systems
Comfortable working independently in a remote environment
Legally authorized to work in the United States
Reliable internet connection and suitable workspace
Reception or front desk experience
Experience with scheduling or appointment systems
Food service, hospitality, retail, or care industry experience
Bilingual English/Spanish skills
$18–$24 per hour, depending on experience and qualifications.
Additional benefits and employment details will be discussed during the hiring process.
HIRING PROCESSApplication review → Initial conversation → Interview → Offer
EQUAL OPPORTUNITYBilgewater Group is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by applicable law.
Location: Remote
Skills Required
- Previous front desk, customer service, administrative, or hospitality experience
- Strong communication and organization skills
- Friendly and professional approach
- Ability to handle calls, messages, and multiple requests
- Good computer skills and ability to learn new systems
- Ability to work independently in a remote environment
- Legally authorized to work in the United States
- Reliable internet connection and suitable workspace
- Reception or front desk experience
- Experience with scheduling or appointment systems
- Food service, hospitality, retail, or care industry experience
- Bilingual English and Spanish skills
What We Do
CareerSwift is an AI-powered recruitment and job search automation platform designed for both professionals and growing companies. It streamlines the hiring process through AI-driven resume optimization, intelligent job discovery, and automated candidate screening and interviewing. By utilizing context-aware AI agents, CareerSwift helps job seekers land roles faster and enables companies to identify high-quality talent more efficiently.
