Front Desk Coordinator

Posted 3 Days Ago
Be an Early Applicant
Portland, OR, USA
In-Office
20-25 Hourly
Entry level
Healthtech • Biotech
The Role
Greet and check patients in/out, manage clinic schedule, schedule appointments and anesthesia, process payments, monitor patient readiness and compliance, and advocate for patient needs to ensure smooth clinic operations.
Summary Generated by Built In
Who is Spring Fertility? 

We are a passionate, dedicated team of leading physicians and scientists who have trained at some of the world’s top research hospitals and fertility centers. Together, we are building the fastest-growing fertility group in the country, grounded in clinical excellence and innovation. We deliver deeply patient-centric, individualized, and compassionate care, recognizing that every journey is unique. Our mission is to partner with patients to help them achieve their goals, whatever those may be. We believe everyone deserves the opportunity to build a family if they choose, and our team is committed to guiding and supporting patients every step of the way.

Why should you join our team? 

We are a mission-driven organization seeking motivated, high-performing professionals who are eager to innovate and make an impact. As we build a first-class fertility practice, we balance excellence with a culture that values collaboration, positivity, and enjoyment in the work we do. We are growing rapidly and are deeply committed to the professional and personal development of our team. Guided by optimism, compassion, and teamwork, we are united by a shared dedication to putting patients first.

Role Summary

The Front Desk Coordinator is essential to establishing an excellent experience for all of our incoming patients. They partner with our providers and patients in growing their families. We are looking for a dependable and motivated team player with exceptional interpersonal skills and a professional attitude to join our team. Because of the very high level of care we deliver, we are looking to hire a lively, enthusiastic person who is creative and able to provide personalized care in a fast-paced environment.

Some day-to-day responsibilities include: 

  • Makes an excellent first impression for all incoming patients
  • Checks patients in and out for appointments and manages clinic-wide schedule
  • Monitors and facilitates patient compliance and readiness for their initial visit
  • Schedules a wide array of appointments for patients and anesthesia for the surgical center
  • Processes patients’ payments and creates receipt batch for Finance
  • Proactively advocates for patients
Education, Licenses, Certifications
  • Associate's or Bachelor’s degree required
  • Exceptional customer service skills 
Employment Type

This is a full-time non-exempt onsite position that requires early hours, rotational weekends and holidays.

Compensation

The pay for this role is $20-25/hr. Salary is based on several factors including job related knowledge and skill set, depth of experience, certifications and/or degrees. 


#INDSFT

 Benefits

Investing in You Today and Tomorrow

Supporting your well-being

  • Competitive medical, dental, and vision plans

  • Paid time off to recharge and enjoy personal time

  • Access to BetterHelp therapy sessions for mental and emotional wellness

  • Commuter benefits and discounted rates on home, auto, and pet insurance

Investing in your future

  • 401(k) with up to a 4% company match

  • Comprehensive fertility and parental leave benefits

  • Career development opportunities in a fast-growing organization

  • Employer-paid life and disability insurance

*Temporary and contract roles may not be eligible for all benefits listed above

Don’t have it all? We still welcome you to apply! 

At Spring Fertility, we believe that everyone who wants a family deserves to have one, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we acknowledge and value the diversity of goals, life experiences, and unique paths to parenthood among our patients, we also actively celebrate diversity within our organization. We are an equal opportunity employer, and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background, ability, and life experience to apply to our employment opportunities.  

We are scientists. We are humanists. We are passionate about fertility. 

Spring Fertility will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please give us a call.  

CCPA disclosure notice here. 

Skills Required

  • Associate's or Bachelor's degree
  • Exceptional customer service skills
  • Strong interpersonal and professional communication skills
  • Ability to work early hours, rotational weekends and holidays (onsite)
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
350 Employees

What We Do

Spring Fertility is a modern fertility center delivering state-of-the-art assisted reproductive services, including IVF, egg and embryo freezing, and genetic testing. They combine top clinical outcomes with a patient-centric, compassionate, and flexible care model, ensuring an inclusive experience for all patients, including the LGBTQ+ community, as they navigate their unique paths to parenthood.

Similar Jobs

Acquia Logo Acquia

Senior Director, Technology Alliance Partnerships

AdTech • Cloud • Marketing Tech • Productivity • Software • Analytics • Automation
Easy Apply
Remote or Hybrid
United States
1100 Employees

Superhuman Logo Superhuman

Senior Producer, Brand & Product

Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
Remote or Hybrid
United States
1500 Employees
137K-200K Annually

Superhuman Logo Superhuman

Senior Sales Engineer

Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
Remote or Hybrid
United States
1500 Employees
180K-220K Annually

MongoDB Logo MongoDB

Senior Manager, Brand Design

Big Data • Cloud • Software • Database
Easy Apply
Remote or Hybrid
United States
5550 Employees
104K-204K Annually

Similar Companies Hiring

Sailor Health Thumbnail
Healthtech • Social Impact • Telehealth
New York City, NY
20 Employees
Granted Thumbnail
Artificial Intelligence • Healthtech • Insurance • Mobile • Financial Services
New York, New York
23 Employees
OneImaging Thumbnail
Healthtech
Miami, FL
62 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account