Front Desk Coordinator - Knoxville, TN

Posted Yesterday
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Knoxville, TN, USA
In-Office
18-22 Hourly
Junior
Healthtech
The Role
Front desk coordinator responsible for greeting and checking in patients, managing patient flow, processing transactions, and selling memberships and visit packages to meet sales goals. Handles phone duties, re-engages inactive members, supports marketing/sales initiatives, maintains clinic cleanliness and records, and works collaboratively with the team while upholding company core values.
Summary Generated by Built In

Are you looking for a company you can grow your career with and advance in?

Are you goal oriented, self-motivated & proactive by nature?

Do you have a passion for health and wellness and love sales?

If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Full time: 
Approx 40 hrs per week. Some weekends required.
Weekend Shifts Rotated
Medical, PTO & Holiday Pay
Compensation: $18-$22/hr+ 
Bonus Potential 

*Spanish speaking a plus*

What we are looking for in YOU and YOUR skillset!

  • Possess a winning attitude!
  • ‘Have a high school diploma or equivalent (GED).
  • Complete transactions using point of sale software and ensure all patient accounts are current and accurate
  • Have strong phone, computer skills and social media experience.
  • Have at least one year of previous Sales Experience.
  • Participate in marketing/sales opportunities to help attract new patients into our clinics
  • Be able to prioritize and perform multiple tasks.
  • Educate Patients on wellness offerings and services
  • Share personal Chiropractic experience and stories
  • Work cohesively with others in a fun and fast-paced environment.
  • Have a strong customer service orientation and be able to communicate effectively with members and patients.
  • Manage the flow of patients through the clinic in an organized manner

Benefits

  • We offer flexible hours, a great working environment, and competitive starting wage with additional bonus structure
  • Employee discount
  • Weekend availability

Essential Responsibilities

  • Providing excellent services to members and patients.
  • The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
  • Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
  • Answering phone calls.
  • Re-engaging inactive members.
  • Staying updated on membership options, packages and promotions.
  • Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
  • Maintain the cleanliness of the clinic and organization of workspace
  • Confident in presenting and selling memberships and visit packages
  • Keeping management apprised of member concerns and following manager’s policies, procedures, and direction.
  • Willingness to learn and grow
  • Accepting constructive criticism in a positive manner and using it as a learning tool.
  • Office management or marketing experience a plus!
  • Able to stand and/or sit for long periods of time
  • Able to lift up to 50 pounds
  • Upholding The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY

You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Skills Required

  • High school diploma or equivalent (GED)
  • At least one year of previous sales experience
  • Ability to complete transactions using point of sale software and ensure patient accounts are accurate
  • Strong phone and computer skills
  • Social media experience
  • Ability to prioritize and perform multiple tasks in a fast-paced environment
  • Confident in presenting and selling memberships and visit packages
  • Customer service orientation and effective communication with members and patients
  • Manage the flow of patients through the clinic
  • Participate in marketing/sales opportunities to attract new patients
  • Ability to stand and/or sit for long periods
  • Able to lift up to 50 pounds
  • Willingness to learn, accept constructive criticism, and follow manager direction
  • Work cohesively with others and support team goals
  • Spanish speaking
  • Office management or marketing experience
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The Company
HQ: Scottsdale, AZ
1,689 Employees
Year Founded: 1999

What We Do

Nasdaq: JYNT Our mission is to improve quality of life through routine and affordable chiropractic care. That's why we built a nationwide network of 750+ modern, patient-centric chiropractic offices staffed with experienced, licensed chiropractors. Our visitation plans are designed to make chiropractic care accessible, and our no-insurance-necessary approach to chiropractic care is revolutionizing the way people receive health care — putting the relationship back where it belongs, between you and your doctor. Visit one of our locations today to find relief from pain and a pathway to wellness.

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