Front Desk Coordinator - Katy Freeway

Posted 3 Days Ago
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Houston, TX, USA
In-Office
Entry level
Edtech • Kids + Family • Professional Services • Consulting
The Role
Provide front-desk customer service: greet parents and students, answer phones and emails, manage scheduling and spreadsheets, maintain office organization and inventory, proctor and grade practice exams, create Canva employee profiles, assist social media content, and train occasional new hires.
Summary Generated by Built In

We are looking for a vibrant part-time Front Desk Coordinator to work with our Director at our Katy Freeway location (I-10 and Campbell Rd).


Responsibilities

  • Graciously welcome parents and students when they arrive at the office.

  • Answer the phone to take messages for the Office Manager or Director to attend to during the following day. Check email periodically for any scheduling-related emails that come in during the evenings and/or weekends; update academic coaches on time-sensitive changes to their schedules.

  • Assist the Office Manager or Director with administrative tasks, including keeping the office organized and clean and maintaining inventory of our textbooks, supplies, and snacks; ensuring that the office is tidy at the end of each day; completing light cleaning as needed (such as wiping down desks, vacuuming, emptying trash bins).

  • Update spreadsheets as needed to track student hours/attendance.

  • Check the weekly session calendar on our scheduling system to ensure no double bookings for clients or Academic Coaches. Utilize scheduling software to update Coach calendars to reflect any time-sensitive changes.

  • Assemble welcome bags/gift bags for new students and/or for special occasions such as holidays or before major tests.

  • Proctor practice ACT, SAT, and/or ISEE exams on Sunday mornings during the school year; grade and scan tests.

  • Assist with The Enrichery’s social media posts by providing photos/content as requested.

  • Create employee profiles on a Canva template for new employees to be added to our website.

  • Train new hires for the same position for other locations as needed (typically only once or twice a semester).



Requirements
  • Friendly demeanor with strong communication skills; comfortable talking to clients on the phone.

  • Exceptional time management and organizational skills.

  • Social media knowledge is preferred but not required.

  • Reliable transportation


School Year Hours:
Monday - Thursday 5:00-9:30pm
Friday - Saturday  OFF
Sunday 9:30am-6:30pm
(approx 26 hours/week)


Benefits
  • Paid training

  • Professional development workshops and opportunities

  • Referral bonuses/incentives

  • Growth opportunity - a high performer in this role is eligible for promotion into a full-time Office Manager position



Skills Required

  • Friendly demeanor with strong communication skills
  • Comfortable talking to clients on the phone
  • Exceptional time management and organizational skills
  • Reliable transportation
  • Availability for school-year hours (Mon-Thu 5:00-9:30pm; Sun 9:30am-6:30pm; ~26 hrs/week)
  • Social media knowledge
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The Company
100 Employees
Year Founded: 2015

What We Do

The Enrichery is a Houston-based education company providing K-12 students with academic coaching, standardized test preparation for the ACT, SAT, and ISEE, and college admission consulting. Founded by Sarah Seitz, the company empowers students to achieve academic success and maximize their potential through a dedicated team of experienced tutors and counselors.

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