Front Desk Associate

Location: St. Marys, GA
Company: Coastal Health

Join the Coastal Health Family!

Coastal Health is seeking a friendly, professional, and dependable Front Desk Receptionist to join our growing Spine & Pain team in St. Marys, Georgia. We are looking for someone who enjoys working with patients, has excellent customer service skills, and thrives in a fast-paced medical office environment.

Responsibilities:

• Greet patients and visitors in a professional and welcoming manner.

• Check patients in and out for appointments.

• Schedule appointments and coordinate patient visits.

• Verify patient demographics and insurance information.

• Collect copayments and outstanding balances.

• Answer incoming phone calls and assist with patient inquiries.

• Maintain accurate patient records and documentation.

• Assist with referrals, medical records, and other front office duties as needed.

• Communicate effectively with providers, clinical staff, and patients.

• Maintain patient confidentiality and comply with HIPAA guidelines.

Qualifications:

• Previous medical office or front desk experience preferred.

• Experience in a specialty medical practice is a plus.

• Strong customer service and communication skills.

• Excellent organizational skills and attention to detail.

• Ability to multitask and work efficiently in a busy environment.

• Comfortable using electronic medical records and scheduling systems.

• Athenahealth experience is a plus!

What We Offer:

• Competitive pay based on experience.

• Comprehensive benefits package.

• 401(k) retirement plan.

• Paid time off.

• Seven paid major holidays.

• Opportunity to grow with an established healthcare organization.

If you are a team player who enjoys helping others and wants to make a difference in the patient experience, we encourage you to apply!

Apply today and become part of the Coastal Health family!

Minimum 1-3 years experience in the medical field preferred. Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus, Team driven attitude, ability to work in a fast-paced environment, and reliable transportation.