Jobs at Coastal Health

Provide comprehensive outpatient care including exams, diagnosis, treatment planning, ordering/interpreting tests, prescribing medications, triaging patient calls, emergency care, patient education, documentation, and collaborating with physicians to ensure continuity of care.

Handle incoming patient calls, schedule/reschedule/confirm appointments, direct messages to appropriate staff, answer general office questions, take accurate messages, maintain HIPAA confidentiality, coordinate with providers and office staff, and perform other administrative duties to provide courteous patient service.

Coordinates day-to-day clinical research study activities from startup through completion. Responsibilities include participant recruitment, screening, enrollment, follow-up, study visits, data collection, documentation, regulatory submissions, sponsor and investigator communication, and preparation for monitoring visits, audits, and inspections. Ensures protocol compliance, maintains accurate regulatory files, protects participant confidentiality, and supports adherence to applicable research regulations and Good Clinical Practice guidelines.

Manage daily operations of a medical practice including supervising front office and clinical staff, coordinating schedules, improving workflows, ensuring HIPAA/OSHA compliance, handling patient concerns, managing inventory and supporting revenue cycle tasks like registration and insurance verification.

Answer high-volume inbound patient calls for multiple specialty practices; schedule and confirm appointments; update patient records; route calls; assist with referrals and insurance questions; document communications in practice management/EMR systems; uphold HIPAA and service standards.

Greet and check patients in/out, schedule and confirm appointments, verify demographics and insurance, collect payments, answer phones, communicate with providers, maintain accurate patient records, follow HIPAA, and perform front-office administrative duties to ensure a welcoming patient experience.