Front Desk Associate-PT

Posted 15 Hours Ago
Be an Early Applicant
Draper, UT, USA
In-Office
Junior
Professional Services • Real Estate
The Role
Manages front desk operations for a community center by greeting guests, answering calls, checking in members, registering residents for events, collecting payments, enforcing policies, opening and closing facilities, and supporting administrative tasks. Maintains a clean, welcoming environment while providing professional customer service. Requires organization, communication, basic cash handling, Microsoft Office proficiency, and the ability to work independently or collaboratively.
Summary Generated by Built In

Are you a customer service aficionado who loves helping people? Are you looking for a company where you can learn and grow?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

About the Community:

This master-planned community encompasses canyon, trails, gambel oak, and homes. It is the location that makes it one of the most coveted places to live. Not only does the location afford its residents incredible 360-degree panoramic views and the best sunsets in the state, but it also gives residents the luxury of living a relaxed mountain-top lifestyle while being only minutes from both nearby metropolitan areas.

Our Front Desk Associates are the Ambassadors of First Impressions. They serve our community with administrative duties and provide above and beyond service that promotes CCMC’s core values.

What you’ll accomplish:

  • Managing front desk operations
  • Greeting and assisting guests, answering phones, and directing calls
  • Opening and closing the Community Center as shift requires
  • Checking in members and guests to ensure planned use of the facilities
  • Registering residents for special events and collecting payment
  • Assisting the Membership Coordinator with an array of administrative duties
  • Enforcing policies and procedures
  • Maintaining a clean and inviting front desk environment

What we’re looking for:

  • At least 6 months of customer service experience with basic cash handling skills
  • A dynamic, professional individual with a strong sense of organization, attention to detail, and problem solving skills
  • Outgoing with a professional personality
  • Must work well independently and within a group
  • Excellent people skills, with a commitment to customer service
  • Ability to communicate effectively orally and in writing
  • Computer skills that include a strong working knowledge of MS Office programs
  • Must pass a pre-employment drug screen and background check

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include:

  • Mobility: Ability to walk the grounds long distances in various weather conditions.
  • Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
  • Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [email protected] so we can review next steps together.

What we offer:

  • Support Programs – Employee Assistance Program (EAP) and Calm Health.
  • As a part-time employee, you may be eligible to accrue paid sick leave in accordance with applicable state and local laws.
  • 401(k) with Company Match – Automatic enrollment with a 30% match on the first 10% of contributions.
  • Competitive pay, depending on experience
  • Part-time, flexible schedule
  • Most importantly, a caring team who is dedicated to your success!

Skills Required

  • At least 6 months of customer service experience
  • Basic cash handling skills
  • Strong organization and attention to detail
  • Problem-solving skills
  • Professional and outgoing personality
  • Ability to work independently and within a group
  • Excellent interpersonal and customer service skills
  • Effective oral and written communication skills
  • Strong working knowledge of Microsoft Office programs
  • Pass a pre-employment drug screen
  • Pass a background check
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The Company
HQ: Scottsdale, AZ
500 Employees
Year Founded: 1973

What We Do

Founded in 1973, CCMC is a prominent community association management company specializing in large-scale, master-planned communities. CCMC partners with HOA boards and developers to provide expert management, operational excellence, and a people-first resident experience. Serving over 155 communities across nine states, the company focuses on redefining community management by bringing people together and transforming households into homes.

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