Front Desk Assistant

Next Generation Management & Accounting

Front Desk Assistant 

Next Generation Management and Accounting Services is a professional property management and accounting company seeking a Full-Time / Part-Time Front Desk Assistant to join our skilled, diverse, and dynamic team! We are looking for someone who thrives on challenges, delivers excellent customer service, and represents our company with professionalism.

At Next Generation Management Services, we provide the support, training, and resources needed to help you succeed and grow both personally and professionally. We offer continuing education opportunities, training seminars, and more. Our focus on teamwork, communication, technology, and strong leadership ensures you’ll have the tools to advance your career and reach your full potential.

The Front Desk Assistant serves as the first point of contact for residents, visitors, and vendors at the property. Responsibilities include answering phones, greeting guests, handling inquiries, coordinating deliveries, and supporting property management staff with administrative tasks. This role requires strong communication skills, professionalism, and a customer-focused approach to ensure smooth daily operations.

Pay Rate: $17/ hour

Schedule: Fulltime And Part-time Weeknds available.  

Fulltime : Monday - Friday 4:00 PM - 12:30 AM (40hrs/wk)

Part-time: 

Saturday & Sunday 8:00 AM - 4:30 PM (16hrs/wk)

Saturday & Sunday 4:00 PM to 12:30 AM (16hrs/wk)

Sunday & Monday: 12:00 AM - 8:30 AM (16hrs/wk)

Location: Ft. Lauderdale, FL

Job responsibilities include but are not limited to:

• Greet and assist residents, vendors, and guests with association-related questions, issues, or concerns
• Answering, directing, and logging all calls received
• Scheduling appointments and meetings as needed
• Organizing, maintaining, scanning, and labeling association files and documents
• Updating office databases and systems
• Performing general administrative tasks to support the smooth operation of the office.
• Drafting, editing, and responding to emails and other correspondence, reports, or other documents
• Maintaining a clean and organized desk workspace, as well as maintaining the front reception area.
• Retrieving NGMA mail from the mailbox, date stamp, and distribute accordingly and in a timely manner
• Ensure that all voicemails are checked, logged, and responded to daily
• Ensure that all website registrations and contact us requests are reviewed and either approved or responded to daily
• Read, notate, know where to find, and become versed in association-related information, documentation, projects, and issues to best assist with resident calls or requests
• Any other tasks or projects assigned or directed by Management

Qualifications:

• Education: High school diploma or equivalent; additional administrative or office management certification is a plus.
• Experience: Previous experience in a front desk or administrative role preferred.
• Skills:
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and basic office equipment.
• Strong organizational and multitasking abilities.
• Friendly, professional demeanor with strong customer service skills.
• Ability to handle confidential information with integrity.