Compensation: $25/hour, 40 hours/week
Job Type: Full-time, W2, Comprehensive Full Benefits Included
Location: Onsite – Ridgefield Park, NJ
Schedule: Monday - Friday
About the Role and Company
Trading Academy is dedicated to making financial education accessible, empowering, and impactful. Exceptional service is at the heart of everything we do — for our students and for one another.
As the first person visitors, students, and guests meet upon arrival, you'll play an important role in creating a welcoming, professional experience while supporting the daily operations of our training center. This is a dual-focus role: roughly half your time is screen-based administrative work; the other half is customer service and guest-facing. Both sides matter equally.
What You'll Do
- Serve as the welcoming face of the training center — first impression for every client and guest
- Greet and assist all guests, students, and vendors
- Coordinate logistics for weekly onsite training events: room setup, materials, catering, and day-of execution
- Organize office, classroom, and break room and maintain supplies and equipment.
- Sort and distribute mail; prepare outgoing mail and packages.
- Serve as the contact person to the building maintenance department and service vendors when needed.
- Administer a variety of administrative duties including telephone support, calendar scheduling, travel arrangements, document preparation, and general office management functions.
- Maintain accurate registration records and enrollment data in Salesforce and internal systems
- Coordinate event scheduling, calendar coordination, and instructor logistics
- Keep classrooms, common areas, and event spaces organized and event-ready
What We're Looking For
- 3+ years in a front desk, administrative, events or hospitality-focused role
- Detail-oriented with demonstrated comfort in data entry and scheduling systems
- Excellent verbal and written communication skills
- Ability to lift objects up to 25 lbs.
- Strong organizational and multitasking abilities; calm in fast-moving environments
- Microsoft Office proficiency required; Salesforce or CRM experience a plus
Why Join Trading Academy
We're a mission-driven financial education company. Our training center is where prospective students take a meaningful first step in their journey.
- Competitive pay, plus full comprehensive benefits
- Full training provided
- Collaborative, team-oriented culture
- Work with purpose: You’re an essential part in Trading Academy’s vision for service.
Skills Required
- 3+ years of experience in a front desk, administrative, events, or hospitality-focused role
- Detail-oriented with comfort in data entry and scheduling systems
- Excellent verbal and written communication skills
- Ability to lift objects up to 25 pounds
- Strong organizational and multitasking abilities; calm in fast-moving environments
- Microsoft Office proficiency
- Salesforce or CRM experience
What We Do
Irvine, California-based Trading Academy is the world leader in professional education for investors and traders looking to build life-changing skills to take on the financial markets. For over twenty years, Trading Academy has helped hundreds of thousands of people, both novice and experienced, learn how to better understand the financial markets and take the first steps towards enriching their lives with trading and investing. With a team of over 60 instructors worldwide servicing over 35 physical centers, every employee is dedicated to making a positive difference in the world by delivering high-quality education and supporting a vibrant learning community. Trading Academy’s innovative teaching solutions from trading and investing in Stocks, Options, Futures, Forex as well as Digital Assets help drive students to learn how to use their financial resources to their advantage and prepare themselves for the years’ to come. Students can study a variety of asset classes such as stocks, Forex, options, futures, and digital assets. Trading Academy also offers wealth management courses on investing basics, and more. With Continuing Education programs, Trading Academy students can keep learning outside of the classroom by working with instructors and other students online. Visit our careers page: www.tradingacademy.com/about-us/careers.aspx
