Front Desk Administrative Assistant

A LITTLE ABOUT US:

At Dungarvin, we're not just a national company; we're a family of caring, passionate, and dedicated team members working together nationwide to offer top-notch, community-based support. Our mission is simple: We're here to provide exceptional assistance to individuals with intellectual and developmental disabilities, including those facing mental health, behavioral, or significant medical challenges.

Why Dungarvin? 
As part of our team, you’ll enjoy a range of exciting benefits and opportunities: 

• Starting Wage Range: $20.75/hr - $21.30/hr
• Schedule: Full-time Monday-Friday 8am-5pm; On Site
• Comprehensive Benefits: Medical, Vision, Dental Insurance (for FT employees), Supplemental Insurance, Life Insurance, and more! 
• Retirement Savings: 401(k) with up to a 3% employer match 
• Paid Time Off that increases with tenure; Including PTO Donation options 
• Employee Perks: National Brand Discounts, Employee Referral Program, and access to Tapcheck (get 50% of your pay before payday) 
• Growth & Development: Access to career growth opportunities, paid training, and mentorship 
• Mileage Reimbursement for travel 
• Paid Training and Orientation: Training provided to ensure you’re equipped to handle challenging behaviors. 

The Front Desk Administrative Assistant will work collaboratively with leadership and team members to support the day-to-day operations of the office. This role serves as a key point of contact for employees, visitors, and external partners while helping ensure the office runs efficiently and professionally. This position offers a high level of autonomy and the opportunity to work independently with minimal supervision.

Key Responsibilities:

• Serve as the first point of contact for incoming visitors, phone calls, emails, and general inquiries
• Handle incoming and outgoing correspondence and assist with office communications
• Support employee communication and administrative needs
• Maintain office supplies, equipment, and common areas to ensure a well-organized and functional workplace
• Assist leadership and other business units with a variety of administrative and operational projects
• Organize and maintain files, records, and documentation to ensure accuracy, accessibility, and compliance with recordkeeping requirements
• Provide general clerical and administrative support to promote efficient office operations

This role is ideal for someone who is organized, self-motivated, detail-oriented, and enjoys balancing a variety of responsibilities in a professional office environment.

• High school diploma or GED required.
• Minimum of three years of administrative, clerical, office support, or related business experience.
• Proficient in Microsoft Office applications, including Word, Excel, Outlook, and SharePoint.
• Experience managing office operations, including ordering and maintaining office supplies.
• Experience handling incoming and outgoing mail and packages, including USPS, UPS, and FedEx.
• Strong organizational, time management, and prioritization skills with the ability to manage multiple tasks and meet deadlines.
• Excellent written communication skills with demonstrated attention to grammar, spelling, punctuation, and professionalism.
• Strong verbal communication and interpersonal skills with the ability to interact professionally with employees, leadership, visitors, and community partners.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
• High level of accuracy and attention to detail.
• Self-motivated with the ability to work independently, adapt to changing priorities, and effectively manage unexpected situations.
• Strong customer service mindset with a friendly, professional, and approachable demeanor.
• Ability to process information accurately and make informed decisions within the scope of the position.

We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, protected veteran status, disability, genetic information, national origin, age, gender identity, sexual orientation, or any legally protected status per federal and/or state law. 

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