Front Desk Administrative Assistant

Posted 3 Days Ago
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Bothell, WA, USA
In-Office
20-24 Hourly
Entry level
Edtech
The Role
Provides front desk, administrative, customer service, and campus operations support for an education academy. Responsibilities include welcoming families, handling inquiries, supporting check-in and attendance, preparing classroom materials, performing data entry and filing, coordinating resources, setting up equipment, and maintaining organized learning spaces. The role requires fluent Chinese and English, strong communication, reliability, multitasking ability, basic computer skills, and the ability to lift 25 pounds.
Summary Generated by Built In

Job Opportunity: Front Desk Administrative Assistant
Location: Bothell, Washington (On-site)
Job Type: Full -Time (30 - 40 hours per week)
Start Date: ASAP

Compensation & Benefits:

  • $20-24/hour
  • 401(k) Match
  • Health, vision, dental insurance

About Us
Think Academy is a fast-growing education technology company dedicated to providing high-quality academic enrichment programs for K–12 students. We strive to create an engaging and supportive learning environment where students can build confidence, develop strong academic skills, and enjoy learning.
Your Role
As a Front Desk at Think Academy, you will support the day-to-day operations of our Bellevue campuses and serve as a key point of contact for students, parents, teachers, and staff.
Key Responsibilities

 Administrative & Operational Support

  • Assist with daily office tasks, including printing, filing, material preparation, and basic data entry. 
  • Support logistics such as equipment setup, classroom readiness, and maintaining a clean, organized workspace. 
  • Help coordinate campus resources during peak times (weekends, special programs, etc.). 

 Front Desk & Customer Service

  • Serve as the first point of contact for parents, students, and visitors with a friendly, professional attitude. 
  • Support check-in processes, class reminders, and general parent inquiries. . 
  • Provide basic program information and guide families to the appropriate staff members when needed. 

 Academic & Campus Support

  • Help prepare printed materials, worksheets, and classroom supplies for teachers. 
  • Support tracking of attendance, class handouts, and post-class procedures. 
  • Maintain tidy and welcoming learning spaces across campus.
     

Qualifications

  • Fluent in Chinese and English
  • Responsible, reliable, and organized
  • Strong communication and customer service skills
  • Able to multitask in a fast-paced environment
  • Comfortable using computers and basic office equipment
  • Able to lift 25lbs (11 kg)
  • Previous experience in customer service, education, administration, or a front desk role is preferred
  • Working Schedule: Tue - Fri: 15:00 - 19:00; Sat & Sun: 9:00 - 18:00
     

Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Skills Required

  • Fluent in Chinese and English
  • Responsible, reliable, and organized
  • Strong communication and customer service skills
  • Able to multitask in a fast-paced environment
  • Comfortable using computers and basic office equipment
  • Able to lift 25 pounds (11 kg)
  • Previous experience in customer service, education, administration, or a front desk role
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The Company
HQ: Singapore
29 Employees
Year Founded: 2019

What We Do

AL Education Group (NYSE: TAL) is an education technology (Ed-Tech) company that operates based on smart education that provides an open platform for quality education and extra-curricular learning. It serves public education, powers private education and explores new education models for the future on a global scale. Our mission is Advancing Education Through Science and Technology. Currently there are more than 4 million students per week on TAL’s online and offline education platforms. Think Academy (www.TheThinkAcademy.com), a 100% owned subsidiary of TAL Education Group, is recently established to provide K-9 extra-curricular learning services through technology in the US. Offering accelerated learning in math, Think Academy fosters the children’s ability to think critically, strengthens their logic skills, and helps them fulfill their goals through innovative teaching techniques. Currently Think Academy is located in San Jose, California, offering various K-9 Math and Chinese live online courses across the nation.

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